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  • Getting Started as a Supplier

    • The Rithum web application
    • Integrating with the platform
    • Onboarding to Rithum
    • Using Gandalf
    • About Rithum
    • Supplier account settings
    • Updating your general settings
    • Viewing your list of retailer trading partners
    • Viewing retailer trading partner details
    • Viewing trading partner history

  • Inventory

    • Inventory options for suppliers
    • Viewing your inventory
    • Viewing item details
    • Adding an inventory SKU
    • Editing an inventory SKU
    • Managing inventory quantities to your retailers
    • Managing inventory quantities for your warehouses
    • Adding images and media to SKUs and products
    • Setting up assortments
    • Warehouse Management
    • Tips for setting up your catalog
    • Working with media for basic catalog
    • Variant SKUs and Product Groups
    • The inventory auto-decrement feature
    • Hiding items in bulk using a CSV file
    • Product Status Field

  • Orders

    • Processing new orders
    • Managing Orders
    • Resending orders from the platform
    • Processing shipments and cancellations
    • Adding shipment information to orders
    • Adding shipment information to an order with an invoice
    • Adding shipment information for multiple packages
    • Fulfillment Page
    • Fulfillment and ship labels
    • Exporting packing slips
    • Setting up supplier ship mapping
    • Cancelling entire orders
    • Cancelling line items
    • Cancel Codes
    • Responding to cancellation requests
    • Returning an order
    • Processing retailer-initiated return requests
    • Viewing your returns
    • Fill/Kill messaging

  • Invoices

    • Viewing invoices
    • Invoice Options for Suppliers
    • Creating an invoice
    • Viewing Uninvoiced Orders
    • Using Automatic Invoicing
    • Invoicing policy

  • Using Flat Files

    • Downloading orders
    • Shipping orders
    • Canceling orders
    • Uploading invoices
    • Adding multiple inventory SKUs
    • Editing Multiple Inventory SKUs

  • Supplier Job Automation

    • Using the Data Mapper Tool
    • Your SFTP Site Credentials
    • Resending failed AS2 files
    • EDI for suppliers
    • Creating an automated job
    • Checking your job history
    • Checking item history
    • Troubleshooting common errors: Order Fulfillment and Inventory

  • Advanced Catalog Services

    • Advanced catalog services for suppliers
    • Viewing your retailers' catalogs
    • Using saved views for products
    • Uploading your products
    • Viewing your products
    • Editing your products
    • Working with product media for advanced catalog services
    • Viewing your catalog exceptions
    • Viewing item-level catalog exceptions
    • Moving unassociated items to active categories
    • Viewing notifications for advanced catalog services
    • Troubleshooting common errors: advanced catalog services

  • Performance

    • Getting started with performance management
    • Insights for Suppliers
    • Scorecards for Suppliers
    • About SLA metrics
    • Understanding SLA rules and deadlines
    • About Insights metrics and data fields
    • About Sales Insights
    • About Shipment and Delivery Insights
    • Viewing and resolving order exceptions
    • Viewing and resolving inventory exceptions

  • Private Marketplace

    • Private Marketplace for suppliers
    • Creating a shipping profile
    • Editing a shipping profile
    • Deleting a shipping profile
    • Uploading and editing pricing
    • Creating promotions
    • Editing promotions
    • Cancelling promotions
    • Viewing your retailers’ commission rates
    • Viewing settlement reports

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