Audience: JTV suppliers
This page contains documents that are unique for suppliers connecting with JTV on CommerceHub’s Dsco platform. The documents on this page have been customized for JTV suppliers and should be used during the onboarding process and when receiving live orders.
For questions related to the JTV drop-ship program, please reach out to your brand's JTV merchandising representative.
For onboarding support, please email CommerceHub’s Onboarding team at firstname.lastname@example.org.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at email@example.com.
Onboarding with CommerceHub
To learn more about the onboarding process and your next steps, see Joining the CommerceHub Network.
JTV drop-ship program guidelines
JTV has provided documentation on drop-ship program guidelines that can be accessed through JTV Partner Central.
Required fields by workflow
JTV and CommerceHub require certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending those fields for this program. The document below outlines those fields by workflow.
Excel templates for each workflow
If you are going to exchange EDI documents with CommerceHub for JTV, you will use the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For JTV, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
You are required to include the partner SKU when creating and updating inventory within CommerceHub’s Dsco platform.
The table below shows the difference between a vendor SKU and retailer SKU and how each of those SKUs should be used in the Dsco platform.
|The suppliers’s own unique identifier for the item.
|The identifier used by JTV when creating orders for a supplier’s items. Should include the JTV retailer SKU.
You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in the Dsco platform. If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for JTV. Once you have created your packing slips, please submit samples to JTV for approval.