Audience: JTV suppliers

This page contains documents that are unique for suppliers connecting with JTV on the platform. The documents on this page have been customized for JTV suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the JTV drop-ship program, please reach out to your brand's JTV merchandising representative.

For onboarding support, please email the Onboarding team at dscopartnersetup@commercehub.com.

For production support, check out Rithum’s supplier documentation or email our Software Support team at support@dsco.io.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

JTV drop-ship program guidelines

JTV has provided documentation on drop-ship program guidelines that can be accessed through JTV Partner Central.

Required fields by workflow

JTV and Rithum require certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending those fields for this program. The document below outlines those fields by workflow.

JTV - Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

JTV - Inventory Upload Template
JTV - Order Cancel Upload Template
JTV - Shipment Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for JTV, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For JTV, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

Partner SKU

You are required to include the partner SKU when creating and updating inventory within the platform.

The table below shows the difference between a vendor SKU and retailer SKU and how each of those SKUs should be used in the platform.

Field Item Identifier Description
sku Vendor SKU The suppliers’s own unique identifier for the item.
partner_sku Retailer SKU The identifier used by JTV when creating orders for a supplier’s items. Should include the JTV retailer SKU.

Packing slips

You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in the platform. If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for JTV. Once you have created your packing slips, please submit samples to JTV for approval.

JTV - Packing Slip Guide
JTV Logo

Resources

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