Audience: Marks and Spencer suppliers
This page contains documents that are unique for suppliers connecting with Marks and Spencer on CommerceHub’s Dsco platform. The documents on this page have been customized for Marks and Spencer suppliers and should be used during the onboarding process and when receiving live orders.
For questions related to the Marks and Spencer drop-ship program, please reach out to your brand's Marks and Spencer merchandising representative.
For onboarding support, please email CommerceHub's Onboarding team at ukonboarding@commercehub.com.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at customersupport@commercehub.com.
Onboarding with CommerceHub
To learn more about the onboarding process and your next steps, see Onboarding to CommerceHub.
Required fields by workflow
Marks and Spencer requires certain fields for inventory, cancel, shipment, and return updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
Marks and Spencer Inventory Upload Template
Marks and Spencer Order Cancel Upload Template
Marks and Spencer Shipment Upload Template
EDI documentation
If you are going to exchange EDI documents with CommerceHub for Marks and Spencer, you will use the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Marks and Spencer, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
EDIFACT documentation
If you are going to exchange EDIFACT documents with CommerceHub for Marks and Spencer, you will use the guides below.
HubEdifact Marks & Spencer Inventory
HubEdifact Marks & Spencer Purchase Order
HubEdifact Marks & Spencer Fulfillment Confirmation
HubEdifact Marks & Spencer Return Notification
HubEdifact Marks & Spencer Return Authorization
HubEdifact Marks & Spencer CONTRL
API Documentation
If you are going to exchange transactions via API, you will use the Dsco V3 API specifications.
Packing Slips
Marks and Spencer will indicate on each order whether a packing slip should be generated/printed.
- If PACK is sent on the order, the packing slip must be printed.
- If NOPACK is sent, do not generate/print the packing slip.
Please refer to the appropriate Order Message file type for your integration to see the exact field name used to pass this indicator.
Packing slips can be downloaded in CommerceHub’s Dsco platform. If you prefer to create your own packing slips, the document below provides instructions for replicating packing slips for Marks and Spencer. Once you have created your packing slips, please submit samples to Marks and Spencer for approval.
Marks and Spencer - Packing Slip Guide
Marks and Spencer Logo
Marks and Spencer QR Code
Return Reasons Mapping Guide
Refer to the guide below to match Return Reasons customers may use for their returns to the Reason Codes that are available in the Dsco platform.
Marks and Spencer - Return Reasons Mapping Reference Guide
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