Audience: Retailers
You may update the following information associated with your account:
- Account details, such as your password and time zone
- General information, such as primary contact, email notifications, and legal contact
- Billing details, including email address and phone number
- Policies related to order fulfillment
Note: The options displayed may vary based on your configuration.
We encourage you to review the General Settings policies for CommerceHub's Dsco platform to make sure they align with your internal policies. This will allow your trading partners to fulfill and invoice orders appropriately.
Step 1: Click the navigation menu and select Settings > General Settings.
Step 2: From here, you may:
Update your password | Click Account, then click Request Change Password. You will receive an email with instructions to change your password. |
Update your date and time settings | Click Account, then click Edit in the Date and Time section. You can update any of the following options:
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Update your primary contact details | Click General, then click Edit in the Primary Contact section. Update your contact details as needed. |
Update your email notifications | Click General and locate the Email Notifications section. Click Edit next to the email notifications you’d like to update. Update the email address(es) as needed. Note: For email notifications related to system changes, performance, and order/inventory errors and warnings, see Configuring Notification Preferences. |
Update your legal contact details | Click General and locate the Legal Contact and Legal Information sections. Click Edit next to the details you’d like to update and update the details as needed. |
Update your billing details | Click Billing tab click Edit. Update the details as needed. |
Update your policy settings | Click Policies, then click Edit. Define your order and invoicing policies from the following options:
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Step 3: When complete, click Save Changes.
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