Audience: Suppliers


You may update the following information associated with your account:

  • Account details, such as your password and time zone
  • General information, such as primary contact, email notifications, contract agreements, return address, policy settings, and legal details
  • Billing details, including email address and phone number

Note: The options displayed may vary based on your configuration.

Step 1: Click the navigation menu and select Settings > General Settings. Your account details are displayed.

Step 2: From here, you may:

Update your password In the Account tab, click Request Change Password. You will receive an email with instructions to change your password.
Update your date and time settings In the Account tab, click Edit in the Date and Time section. You can update any of the following options:
  • Use the Date & Number Formatting drop-down menu to select a region. 
  • Use the Time Zone drop-down menu to select the desired time zone. This time zone will be reflected in any time-related fields in reports you create and/or schedule, such as Order Date and Ship Date. 
  • Use the System Time Zone drop-down to select the desired time zone for the system. This time zone will be reflected in any time-related fields in CommerceHub's Dsco platform. 
Update your primary contact details
 Click the General tab and then click Edit in the Primary Contact section. Update your contact details as needed.
Update your email notifications
 Click the General tab and locate the Email Notifications section. Click Edit next to the email notifications you’d like to update. Update the email address(es) as needed.

Note: For email notifications related to system changes, performance, and order/inventory errors and warnings, see Configuring Notification Preferences.
Update your return address
 Click the General tab and then click Edit in the Return Address section. Update your details as needed.
Update your policy settings
 Click the General tab and then click Edit in the Policy Settings section. Update your details as needed.
Update your legal contact details
 Click the General tab and locate the Legal Contact and Legal Information sections. Click Edit next to the details you’d like to update. Update the details as needed.
Update your billing details
 Click the Billing tab and then click Edit. Update the details as needed.

Step 3: When completed, click Save Changes.

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