Audience: Tillys suppliers
This page contains documents that are unique for suppliers connecting with Tillys on CommerceHub’s Dsco platform. The documents on this page have been customized for Tillys suppliers and should be used during the onboarding process and when receiving live orders.
For questions related to the Tillys drop-ship program, please reach out to your brand's Tillys merchandising representative.
For onboarding support, please email CommerceHub’s Onboarding team at dscopartnersetup@commercehub.com.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at support@dsco.io.
Onboarding with CommerceHub
CommerceHub is a distributed ecommerce network connecting supply, demand, and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on channels that perform, and enabling rapid, on-time customer delivery.
To learn more about the onboarding process and your next steps, download the Onboarding Guide below.
Required fields by workflow
Tillys requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
Tillys Inventory Upload Template
Tillys Catalog Upload Template
Tillys Order Cancel Upload Template
EDI documentation
If you are going to exchange EDI documents with CommerceHub for Tillys, you will use the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Tillys, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
Packing slips
You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in CommerceHub’s Dsco platform.
If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for Tillys. Once you have created your packing slips, please submit samples to Tillys for approval.
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