Audience: Tillys suppliers

This page contains documents that are unique for suppliers connecting with Tillys on the platform. The documents on this page have been customized for Tillys suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Tillys drop-ship program, please reach out to your brand's Tillys merchandising representative.

For onboarding support, please email the Onboarding team at

For production support, check out the supplier documentation or email the Software Support team. Visit our website for contact details.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see: 

Required fields by workflow

Tillys requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Tillys Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Tillys Inventory Upload Template

Tillys Catalog Upload Template

Tillys Order Cancel Upload Template

Tillys Shipment Upload Template

Tillys Invoice Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for Tillys, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Tillys, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.


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