We know it's important for you to have fast, easy access to our CommerceHub teams for any questions you may have about CommerceHub's Dsco platform.

Contacting the Technical Support team

Technical Support is your first point of contact for any urgent, technical, or day-to-day issues you may encounter. Contact a Technical Support team representative using any of the following options:

Email support@dsco.io
Phone Numbers

US/Canada: 1-844-HUB-HELP (Between 8AM ET and 9PM ET)

UK/Europe: 0800 048 8122
Live Chat
  1. Click the Help button in the lower-right corner in Dsco Support.
  2. Search for any term, such as "inventory", and review the search results.
  3. Click Live chat.
  4. Enter your information and click Start chat to chat with an agent.

Contacting the Onboarding team

The Onboarding team is your first point of contact for questions about onboarding with a new retailer trading partner, including setup and testing. Contact an Onboarding team representative using any of the following options:

Email dscopartnersetup@commercehub.com
Phone Number US/Canada: 518-810-0700, Option 2, Option  2, Option 2
(Between 8AM ET and 6PM ET)

Visit our website at https://www.commercehub.com/contact-us/ to learn how to get in touch with other teams at CommerceHub, including our Sales team.

We look forward to hearing from you!

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