Audience: Suppliers


Using the standard inventory template to update existing SKUs and then uploading them to CommerceHub's Dsco platform is the fastest way to edit a lot of SKUs quickly. Simply download your existing inventory, make changes, then upload the file to the Dsco platform.

It is important to keep your SKU information current and accurate.

  • You should update your product information as often as possible and as often as is necessary.
  • In most cases, you should update your inventory levels in the Dsco platform at least daily. If you have the capability of providing updates more often, we suggest doing so.
  • Some suppliers send new SKUs quarterly or update pricing monthly, so those tasks can be scheduled accordingly.

Step 1: Click the Dashboard icon and select Workflows > Inventory.

Step 2: On the Inventory page, click Download All Results at the top of the page.

Step 3: In the Inventory Download All Results pop-up, choose the file format you prefer and then click Download Inventory or Download Catalog, depending on the data set you need.

Note: Both the Inventory Excel Template and Catalog Excel Template can be used for your item information, but Inventory provides the narrowest set of data and Catalog provides the widest set of data. For example, the narrow Inventory template can be used to enter essential item details such as quantity or the status, and the wider Catalog template can be used to enter extra details such as warehouse location or handling cost.

Step 4: Open the newly-downloaded file and make your changes. When finished, save the file.

Step 5: Return to the Inventory page in the Dsco platform. Click the Dashboard icon and select Workflows > Inventory.

Step 6: On the Inventory page, click Upload File at the top of the page.

Step 7: On the Upload Inventory page, click Choose File and follow the instructions to upload the file from Step 4.

Step 8: Click Inventory or Catalog according to the file you're uploading to the Dsco platform.

Step 9: A status message is displayed at the top of the page. Your inventory data should appear in the Inventory page within a couple of minutes.

Note: If your inventory data does not appear within a few minutes, review the logs for all of your jobs. See Checking your job history for more information about reviewing process logs.

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