This page contains documents that are unique for suppliers connecting with Zulily on the platform. The documents on this page have been customized for Zulily suppliers and should be used during the onboarding process and when receiving live orders. 

For questions related to the Zulily drop-ship program, please reach out to your brand's Zulily merchandising representative.

For onboarding support, please email the Onboarding team at

For production support, check out Rithum’s supplier documentation or reach out to us via:

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

Using advanced catalog services to set up your products

As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Zulily website. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers and watch the training video below!

Here's some additional information to understand Zulily's expectations for product data:

  • New brands - If you are sending products under a new brand, please contact your Buyer to set up the new brand in the Zulily system. To ensure the smoothest experience, this step should be completed before sending products under the new brand through the platform.
  • Images - See the guide below to see Zulily's requirements for images.

Vendor Image Guidelines


Looking for more information on managing your content with advanced catalog services?View and enroll in the Managing Your Content training course in Rithum Learn, which provides interactive, on-demand business and system training.

Note: Advanced catalog services is different from the basic Catalog templates that are used to provide product data to your retail partner. For more information about uploading basic Catalog/Inventory templates using the Inventory page, see Creating or Updating Inventory.

Zulily shipping and routing guidelines

Shipping Method: Unless otherwise pre-approved by your Zulily Vendor Specialist, drop shipments must utilize the Zulily small parcel carrier account, whether through the Zulily Vendor Portal or other methods as determined by the Vendor. It is imperative that the reference fields be populated with very specific information as outlined:

  • Reference Field 1: Customer order ID # 
  • Reference Field 2: Purchase order #

For more information about Zulily’s shipping and routing guidelines, refer to the guide below. 

Zulily Shipping Routing Guidelines

Zulily cancellations/chargebacks

Please note that Zulily does not accept cancellation requests submitted by Vendors via the platform at this time.

If for any reason Vendor is unable to drop ship within their expected shipped date or fulfill at all, Vendor shall notify their Zulily account manager within 24 hours of discovery. Zulily reserves the right to cancel customer orders and/or issue chargebacks if no valid and active tracking has been provided within the designated PO-to-ship window as indicated on your Zulily Purchase Order. 

For more information about chargebacks see the Vendor Terms and Conditions on page 12 of the Zulily Shipping & Routing Guidelines document above.

Packing slips

You are required to download packing slips and include them in your shipments. Packing slips can be downloaded in the platform. 

If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for Zulily. Once you have created your packing slips, please submit samples to Zulily for approval.

Zulily - Packing Slip Guide

Zulily Logo Color

Ship code mapping

The Ship Methods that are required by Zulily are available in the web application by selecting Settings > Mapping Settings > Ship Mapping. The highlighted rows identify the ship method codes that are required by Zulily on all supplier shipment transactions.

For more information, see Setting Up Supplier Ship Mapping.

Invoice tax processing

Please note that Zulily cannot accept or process invoices with taxes sent electronically, including those sent through the platform. If you wish to bill for taxes please upload a PDF or Excel copy of the invoice to our vendor portal. If you have any questions or need assistance please contact

If any of the following elements are sent on invoice transactions with a value other than 0, the invoice transaction will fail and you will need to either 1) resubmit the invoice transaction without tax values, or 2) upload a PDF or Excel copy of the invoice to Zulily's vendor portal.

  • taxes.amount
  • salesTaxAmount
  • amountOfSalesTaxCollected
  • lineItems.taxAmount
  • lineItems.amountOfSalesTaxCollected

Required fields by workflow

Zulily requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Zulily - Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Zulily - Inventory Upload Template

Zulily - Order Cancel Upload Template

Zulily - Shipment Upload Template

Zulily - Invoice Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for Zulily, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Zulily, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.


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