Audience: Retailers

Note: Not all retailer trading partners have access or are using Advanced Catalog, which is different from the Catalog templates that your suppliers use to provide item data. If you're interested in using Advanced Catalog, reach out to your CommerceHub Customer Success Manager or email us at customersupport@commercehub.com. 

When your suppliers have uploaded their products to CommerceHub's Dsco platform, you can quickly see which items are compliant, filter the items based on status, and drill down to see item details.


Step 1: Click the Dashboard icon and select Workflows > Items.

Step 2: The Items page is displayed. From here, you can:

  • Search for a specific item by using the Search bar at the top left corner of the page. Specify the SKU number and click Search.
  • Search for items using any of the available filter options and click Search.

Note: Depending on your configuration, some of the options below may or may not be available to you.

Filter Type Filter Options
Search Type
  • Item Search - Returns all items that meet the search criteria.
  • Product Search - Returns all products that meet the search criteria. If a product group has multiple items that meet the search criteria, only the master item within the group is displayed in the search results.
Recent Activity

After selecting a filter option, specify a timeframe by selecting Last Day, Last 7 Days, Last 30 Days, Last 90 Days, or enter a Custom Date.

  • Became Compliant - Indicates the item was non-compliant but became compliant.
  • Became Non Compliant - Indicates the item was compliant but became non-compliant.
  • Recently Updated - Indicates the item was recently updated.
  • Recently Added - Indicates the item was recently added.
Product Status
  • Pending - Indicates the item is not ready to be listed for sale.
  • Active - Indicates the item is ready to be listed for sale.
  • Assumed Active - Indicates the item is not active, but positive inventory has been sent and orders have been placed for this item.
  • Discontinued - Indicates the item is no longer for sale.
Partner SKU Status
  • Mapped - Indicates that a partner SKU was successfully added to an existing supplier SKU.
  • Not Mapped - Indicates that a partner SKU has not been successfully added to an existing supplier SKU.
Listing Status
  • Listed - Indicates that an item is live on the channel's site.
  • Not Listed - Indicates that an item is not live on the channel's site.
  • Unknown - Indicates that the retailer is not currently using Channel Overrides to provide listing status or the item has not yet been selected by the retailer for listing.
Compliance
  • Compliant - Indicates the item is compliant according to existing retailer taxonomy and Advanced Catalog rules.
  • Not Compliant - Indicates the item is not compliant according to existing retailer taxonomy and Advanced Catalog rules.
  • Unknown - Indicates an item was not added through Advanced Catalog. 
  • Processing -  Indicates the item's image(s) have not completed compliance processing. 
Inventory Status
  • In Stock - Indicates the last inventory update for this item was a positive quantity, and orders are accepted for this item.
  • Out of Stock - Indicates the last inventory update for this item was a quantity of zero.
  • Discontinued - Indicates the item is no longer for sale.
  • Discontinued sell through - Indicates the item has a positive inventory quantity. Once inventory reaches zero, this item is no longer for sale.
Assortments
  • In Assortment - Indicates the item has been added to an assortment.
  • Not in Assortment - Indicates the item has not been added to an assortment.
Category Display items in a specific category or subcategories.
Trading Partner Display items for a specific trading partner or partners.



Step 3: The Items page is updated with your search results. Select any of the following options.

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