This page contains documents that are unique for suppliers connecting with Shoe Carnival on CommerceHub’s Dsco platform. The documents on this page have been customized for Shoe Carnival suppliers and should be used during the onboarding process and when receiving live orders.
For questions related to the Shoe Carnival drop-ship program, please reach out to your brand's Shoe Carnival merchandising representative.
For onboarding support, please email CommerceHub’s Onboarding team at firstname.lastname@example.org.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at email@example.com.
Onboarding with CommerceHub
CommerceHub is a distributed ecommerce network connecting supply, demand, and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on channels that perform, and enabling rapid, on-time customer delivery.
To learn more about the onboarding process and your next steps, download the Onboarding Guide below.
Required fields by workflow
Shoe Carnival requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
Packing slips can be downloaded in CommerceHub’s Dsco platform. If you prefer to create your own packing slips, this document provides instructions for replicating Shoe Carnival’s packing slips. Once you have created your packing slips, please submit samples to Shoe Carnival for approval.
If you are going to exchange EDI documents with CommerceHub for Shoe Carnival, you will use the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Shoe Carnival, you are required to use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version. All Dsco EDI jobs should be created using the DSCO standard job template.
Ship code mapping
The Ship Methods that are required by Shoe Carnival are available from the Dsco Dashboard by selecting Settings > Mapping Settings > Ship Mapping. The highlighted rows identify the ship method codes that are required by Shoe Carnival on all supplier shipment transactions.
Additional background information regarding ship mapping settings is here: Setting Up Supplier Ship Mapping - CommerceHub Support (dsco.io)
Cancel code mapping
The Cancel Codes that are required by Shoe Carnival are available from the Dsco Dashboard by selecting Settings > Mapping Settings > Cancel Code Mapping. The highlighted rows identify the cancel codes that are required by Shoe Carnival on all supplier-initiated cancel transactions.
Charges and allowances
Shoe Carnival may require Charges and Allowances on Invoices for suppliers. All suppliers should ensure that invoice processing accommodates charges and allowances.