This page contains documents that are unique for suppliers connecting with Shoe Carnival on CommerceHub’s Dsco platform. The documents on this page have been customized for Shoe Carnival suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Shoe Carnival drop-ship program, please reach out to your brand's Shoe Carnival merchandising representative.

For general support with Dsco, check out Dsco’s supplier documentation or email our Support team at

Onboarding with CommerceHub

CommerceHub is a distributed ecommerce network connecting supply, demand, and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on channels that perform, and enabling rapid, on-time customer delivery.

To learn more about the onboarding process and your next steps, download the Onboarding Guide and watch the video below introducing our Virtual Onboarding Wizard, available 24/7.

Required Fields by Workflow

Shoe Carnival requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Excel Templates for Each Workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Packing Slip Guide

Packing slips can be downloaded in CommerceHub’s Dsco platform. If you prefer to create your own packing slips, this document provides instructions for replicating Shoe Carnival’s packing slips. Once you have created your packing slips, please submit samples to Shoe Carnival for approval.

EDI Documentation

If you are going to exchange EDI documents with Dsco for Shoe Carnival, you will use the Dsco standard EDI specifications. Click here to view the Dsco EDI specifications.

Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Shoe Carnival, you are required to use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

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