This page contains documents that are unique for suppliers connecting with Army & Air Force Exchange Service on CommerceHub’s Dsco platform. The documents on this page have been customized for Army & Air Force Exchange Service suppliers and should be used during the onboarding process and when receiving live orders.
For questions related to the Army & Air Force Exchange Service drop-ship program, please reach out to your brand's Army & Air Force Exchange Service merchandising representative.
For onboarding support, please email CommerceHub’s Onboarding team at firstname.lastname@example.org.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at email@example.com.
Onboarding with CommerceHub
CommerceHub is a distributed ecommerce network connecting supply, demand, and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on channels that perform, and enabling rapid, on-time customer delivery.
To learn more about the onboarding process and your next steps, see Onboarding to CommerceHub.
Live Webinar for Army & Air Force Exchange Service - November 8, 2022 - (Recording)
The CommerceHub Onboarding team presented a webinar about the overall onboarding process with a live demo of advanced catalog services.
- 0:00 Intro
- 2:58 AAFES Process and Timeline
- 8:37 Advanced Catalog Services Demo
- 42:48 Onboarding/Gandalf Overview
- 1:36:59 Next Steps
Drop-ship Program Guidelines
Review the document below for details on the Army & Air Force Exchange Service drop-ship program.
Using advanced catalog services to set up your products
Advanced catalog services is designed to help you get products listed faster and give you greater visibility into the setup process. As a supplier, you are required to use advanced catalog services to add all rich product data, including images, for any products you wish to sell on Army & Air Force Exchange Service's website. To learn more, go to Advanced Catalog Services for Suppliers.
Looking for more information on managing your content with advanced catalog services? View and enroll in the training course in CommerceHub University, which provides interactive, on-demand business and system training.
Note: Advanced catalog services is different from the Catalog templates that are used to provide product data to your retail partner. For more information about uploading default Dsco Catalog/Inventory templates using the Inventory page, see Creating or Updating Inventory.
Required fields by workflow
Army & Air Force Exchange Service requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
If you are going to exchange EDI documents with CommerceHub for Army & Air Force Exchange Service, you will use the Dsco standard EDI specifications. Click here to view the Dsco EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Army & Air Force Exchange Service, you are required to use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.