Audience: Tommy Bahama suppliers

This page contains documents that are unique for suppliers connecting with Tommy Bahama on the platform. The documents on this page have been customized for Tommy Bahama suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Tommy Bahama drop-ship program, please reach out to your brand's Tommy Bahama merchandising representative.

For onboarding support, please email Rithum’s Onboarding team at dscopartnersetup@commercehub.com.

For production support, check out Rithum’s supplier documentation or email our Software Support team at support@dsco.io.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

Required fields by workflow

Tommy Bahama requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Tommy Bahama Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use. 

Tommy Bahama Inventory Upload Template

Tommy Bahama Order Cancel Upload Template

Tommy Bahama Shipment Upload Template

Tommy Bahama Invoice Upload Template

EDI Documentation

If you are going to exchange EDI documents with Rithum for Tommy Bahama, you will use the Tommy Bahama standard EDI specifications (attached below) for all IMPORTS. Please check back occasionally as updates are published.

Tommy Bahama Dropship EDI Specifications Version 1.5

The standard EDI specifications should be used for Order EXPORTS.

Ship code mapping

The Ship Methods that are required by Tommy Bahama are available from the Dashboard by selecting Settings > Mapping Settings > Ship Mapping.  The highlighted rows identify the ship method codes that are required by Tommy Bahama on all supplier shipment transactions.

For more information, Setting Up Supplier Ship Mapping.

Cancel code mapping

The Cancel Codes that are required by Tommy Bahama are available from the Dashboard by selecting Settings > Mapping Settings > Cancel Code Mapping. The highlighted rows identify the cancel codes that are required by Tommy Bahama on all supplier-initiated cancel transactions.

Resources

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