Audience: American Eagle (AEO) Incorporated suppliers

This page contains documents that are unique for suppliers connecting with AEO Inc (American Eagle) on the platform. The documents below have been customized for AEO Inc suppliers and should be used during both the onboarding process and when receiving live orders.

For questions related to the AEO Inc drop-ship program, please reach out to your brand's AEO Inc merchandising representative.

For onboarding support, please email the Onboarding team at

For production support, check out the supplier documentation or email the Software Support team. Visit our website for contact details.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see

Required fields by workflow

AEO Inc requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

AEO Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

AEO Inventory Upload Template

AEO Shipment Upload Template

AEO Order Cancel Upload Template

AEO Invoice Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for AEO Inc, you will use the standard EDI specifications.

Note: In the EDI specifications there are two versions for the 850 file: version 4010, and 5010.  For AEO Inc, it is required that you utilize the 5010 version for 850 files. All other files (i.e., 846, 856, 870, 810) will be the 4010 version.

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