This page contains documents that are unique for suppliers connecting with Foot Locker US on the platform. The documents on this page have been customized for Foot Locker US suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Foot Locker US drop-ship program, please reach out to your brand's Foot Locker US merchandising representative.

For onboarding support, please email Onboarding team at dscopartnersetup@commercehub.com.

For production support, check out Rithum’s supplier documentation or email our Software Support team at support@dsco.io.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

Required fields by workflow

Foot Locker US requires certain fields for inventory, order, cancel, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Foot Locker US Required Fields by Workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Foot Locker US Catalog Upload Template

Foot Locker US Inventory Upload Template

Foot Locker US Order Cancel Upload Template

Foot Locker US Shipment Upload Template

Foot Locker US Invoice Upload Template

Ticket submission process

To submit an incident to Rithum, follow the instructions in the document below to ensure that the necessary information is provided to Rithum's Software Support team for them to assist you as quickly and efficiently as possible.

Foot Locker US Ticket Submission Process

EDI documentation

If you are going to exchange EDI documents with Rithum for Foot Locker US, you will use the Platform standard EDI specifications.

Note: In the Platform EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Foot Locker US, you are required to use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

Resources

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