This page contains documents that are unique for suppliers connecting with The Home Depot Mexico on CommerceHub's Dsco platform. The documents below have been customized for The Home Depot Mexico suppliers and should be used during both the onboarding process and when receiving live orders.
For questions related to the The Home Depot Mexico drop-ship program policies/administration, please reach out to your brand's The Home Depot Mexico merchandising representative or reach out to the The Home Depot Mexico drop-ship program.
For general support help with CommerceHub's Dsco platform or technical questions about the drop-ship program, you can check out the Dsco Supplier documentation or email our support team at firstname.lastname@example.org.
Onboarding with CommerceHub
CommerceHub is a leading ecommerce enablement platform connecting supply, demand and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on channels that perform, and enabling rapid, on-time customer delivery. You will utilize CommerceHub’s Dsco platform to fulfill orders, manage inventory, and monitor performance.
To learn more about the onboarding process and your next steps, download the Onboarding Guide and watch the video introducing our Virtual Onboarding Wizard, available 24/7. For added resources and information, navigate to CommerceHub’s Dsco Support articles below.
Getting Started as a Supplier
Required Fields by Workflow
The Home Depot Mexico requires certain fields for inventory, cancel, and shipment updates. You will need to ensure that you are sending all the required fields for this program. The below document will outline those required fields by workflow.
CommerceHub provides multiple avenues for you to add to your SKU Information within the platform. The best option for you depends on a number of factors. You may need to discuss the various options with your IT and operations departments to determine the best option for your needs. To learn more about your inventory integration options click here.
- Inventory Overview
- Adding Inventory
- Editing Inventory
- The Inventory Auto-Decrement Feature
- Warehouse Management
Inventory Management Webinar
This webinar will cover various tips and tricks on how to ensure your inventory is listed accurately for your trading partner(s). Learn how to quickly set items to statuses like "in-stock" or "discontinued," check on your item history, and monitor your inventory feeds so you can clearly show what's ready to sell.
The process of receiving an order is a bit different from uploading your inventory information as this is the only process in which you will be receiving information generated by your trading partner.
CommerceHub provides multiple avenues for you to get your new orders from the platform. To learn more about your order integration options click here.
Order Shipment Basics
- Processing Shipments and Cancellations
- Setting Up Supplier Ship Mapping
- Fulfillment and Ship Labels
- Managing Orders
- Adding Shipment Information
Order Shipment Made Easy Webinar
This webinar will showcase CommerceHub’s Fulfillment page, a user-friendly way for suppliers to quickly find open orders and update them as shipped.
Just as with inventory and orders, invoices can also be managed directly through CommerceHub. Suppliers can upload their invoices to CommerceHub and the platform will handle the rest of the transmission to The Home Depot Mexico in their desired format. To learn more about your invoice integration options click here.
Invoicing - Tips and Tricks Webinar
In this webinar, we will cover the best practices when it comes to invoicing orders. From manually updating via the portal to handling invoicing in batches, we will help you get those invoices loaded so you can get paid!
Packing Slip Guide
Packing slips can be downloaded in CommerceHub’s Dsco platform. If you prefer to create your own packing slips, this document provides instructions for replicating The Home Depot Mexico’s packing slips. Once you have created your packing slips, please submit samples to The Home Depot Mexico for approval.