Audience: Wehkamp Retail Group suppliers

This page contains documents that are unique for suppliers connecting with Wehkamp Retail Group on the platform. The documents on this page have been customized for Wehkamp Retail Group suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Wehkamp Retail Group drop-ship program, please reach out to your brand's Wehkamp Retail Group merchandising representative.

For onboarding support, please email the Onboarding team at ukonboarding@rithum.com.

For production support, check out Rithum’s supplier documentation or reach out to our Software Support team.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

• Joining the Rithum network
• About Rithum Solutions

Using advanced catalog services to set up your products

As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Wehkamp Retail Group website. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers.

Advanced catalog templates on the Products page are created by the retailer and reflect the retailer’s unique requirements for each product category. The basic catalog/inventory templates found on the Inventory Upload File page are not specific to a category and does not reflect any retailer rules or requirements. For more information about uploading catalog/inventory templates using the Inventory page, see Creating or Updating Inventory.

Looking for more information on managing your content with advanced catalog services? View and enroll in the Managing Your Content training course in Rithum Learn, which provides interactive, on-demand business and system training.

Required Fields by Workflow

Wehkamp Retail Group requires certain fields for inventory, cancel, shipment, and return updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Wehkamp Retail Group - Required Fields by Workflow

Excel Templates for Each Workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
Wehkamp Retail Group - Inventory Upload Template
Wehkamp Retail Group - Cancel Upload Template
Wehkamp Retail Group - Shipment Upload Template
Wehkamp Retail Group - Return Create Upload Template
Wehkamp Retail Group - Return Complete Upload Template

EDI Documentation

If you are going to exchange EDI documents with Rithum for Wehkamp Retail Group, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Wehkamp Retail Group, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

API Documentation

If you are going to exchange transactions via API, you will use the V3 API specifications.

Resources