Audience: Retailers and Suppliers

The platform offers a variety of email notifications that can help you stay on top of system changes, your performance, and errors and warnings related to orders and inventory. Any changes you make will be effective immediately. These notification settings can be set per user and can be unique for each user in your account.

Here are the available types of notifications:

• Conversations - All notifications related to conversations delivered through the Inbox feature. This notification is available to suppliers and retailers.
• Inventory Holds - All notifications related to automatic and manual inventory holds. This notification is available only to suppliers.
• Network Discovery - All notifications related to potential retailers who are interested in connecting. This notification is available only to suppliers.
• Performance - All notifications that assist with managing fulfillment, inventory, and program performance, including Order Exceptions and Inventory Exceptions. This notification is only available to suppliers. 
• System - All notifications pertaining to system changes or issues. This includes file failure and data issue notifications. This notification is available to retailers and suppliers. 
• System Status - All notifications related to platform-related issues (such as connectivity issues or inability to access features), maintenance events, and time-sensitive problem notices. This notification is available to retailers and suppliers.
• Workflow - All notifications pertaining to the order workflow, such new orders, cancellations, or returns. This notification is available to retailers and suppliers.