Starting July 14th, Dsco is adding a brand new Notification Preferences page to the application to give suppliers and retailers greater control over their notification settings. These settings can be set per user and can be unique for each user in your account.
To get started setting up your preferences, follow the steps below:
Step 1: Click the Navigation icon in the top left corner and then select SETTINGS. 2. Next, select NOTIFICATION PREFERENCES.
Step 2: You should now see a page that looks like the image below. On this page you can configured a variety of notification preferences, including for the brand new pipeline exceptions.
Step 3: To get started, first locate the pipeline or notification you'd like to configure. Next select the frequency of the notification for errors, warnings, and info. More information on each of those can be found below.
The following section only applies to retailers at this time.
In addition to your own pipelines, you can also configure notifications for your trading partners. Just locate the pipeline in which you're interested and choose the notification frequency for errors, warnings, and info.
Step 4: At the bottom of the page, you can also set the time and day you prefer to receive your notifications. This setting applies to frequencies of either daily or weekly.
Step 5: When you're done with your changes, you'll see a Save Preferences box at the top of the page. Select that box to save your changes.
Setting Preferred Trading Partners
If you're a retailer using Dsco, you can also use the Preferred Trading Partners feature to configure unique notifications for a specific set of trading partners. This feature is customizable for each user on your account. For example, if you work on a team of dropship operations specialists and only want to receive notifications for trading partners to which you are specifically assigned, you can use this feature to tailor those notifications and remove any unwanted notifications for other trading partners.
To set your preferred trading partners:
Step 1: Select the green "Preferred Trading Partners" text.
Step 2: One the next page, select the trading partner name from the drop-down list. Continue doing that for each trading partner you wish to add.
Errors, Warnings, and Info
Error: An error in Dsco means that an update (inventory, order, shipment, invoice, cancel) has been rejected by Dsco. This could happen because of a Dsco validation rule (for example, failing to include a tracking number on a shipment update) or a custom validation rule put into place by your trading partner. These are the most important types of failures and action will be required to resolve them.
Warning: A warning in Dsco means that an update (inventory, order, shipment, invoice, cancel) was flagged as being potentially bad. However, the update was still processed. Warnings can occur because Dsco validation rules or custom validation rules put into place by your trading partners. No action is immediately required to resolve this warning. However, warnings can be adjusted at future date to error severities.
Info: An informational item in Dsco is simply to let you know that something could be off in your updates. This is the lowest severity and does not require action to resolve.