This article will walk you through the steps of moving off of the Nordstrom EDI specifications and over to the Dsco EDI standard specifications. Note that the Dsco EDI standard is compatible for all retailers on the Dsco platform.

Please follow the steps below to get the process started as soon as possible.

IMPORTANT: If you are using a Third Party EDI Provider to handle your EDI transactions, you will likely need to get them involved to coordinate this migration. 

Common EDI providers include SPS Commerce, DI Central, True Commerce, EDI Direct, and others.

Note that many providers already have the Dsco EDI specifications mapped with other partners. Please work your provider and Dsco support at "support@dsco.io" to coordinate the switch.

If needed, you can download the following instructions on a PDF file here...

Dsco Workflow

To get started, download the Dsco specifications document and begin building your EDI mappings: 

You can make the change to use Dsco EDI while you are already live with Nordstrom. There is no need to pause your business or stop receiving/processing orders during this process.

Step 1 – Build EDI Mappings

When preparing to make the switch in Dsco the first thing to do is to verify that your Dsco EDI mappings are complete. Once those mappings are complete you can do additional testing with Dsco to verify that all data imports and exports correctly. We will do this testing with Gandalf.

Along with these EDI mapping updates, Nordstrom will require you to include warehouse data on your inventory (846) and shipment (856) updates, which Dsco EDI supports. Gandalf will provide instructions on warehouse setup and check to make sure all of your live items have warehouses assigned. This means your current process of creating items needs to be updated to include warehouse data.

New Required Fields


Nordstrom NRHL
All Previously Required Fields X X
846 - Inventory by Warehouse X X
846 - Item Cost
X
856 - Package Warehouse Code X X
870 - Order Cancel Reason X X
870 - Cancel Reason Code X X

Step 2 – Hello Gandalf

The first step is to reach out to the Dsco support team (support@dsco.io) to have them reset the onboarding wizard, Gandalf, for your account. Once that onboarding wizard has been reset, you can go through the onboarding process again by going to this welcome link: https://app.dsco.io/gandalf/welcome

Going through Gandalf onboarding helps ensure that all of your EDI maps have been built correctly and that you will not run into issues once you go live with the new EDI specification.

Step 3 – Set up Test Jobs

You will need to create a couple of new import/export jobs to make the switch. Gandalf onboarding will walk you through that job creation again, but there are a few additional requirements for both import and export jobs:

  1. Update Current Order Export Job– The first step is to make sure that your existing order export job only exports Nordstrom orders and won’t incorrectly export test orders from Gandalf. 
    • Go to your AUTOMATION page in Dsco to see a list of your currently running jobs.
    • Select Edit Job from the list of Actions next to your Orders Export job.
    • Click Next Step.
    • Select Nordstrom as the Source Data.
    • Click Next Step.
    • Click Save Job.
  2. New Import and Export Jobs– Now follow the instructions that Gandalf gives to create new EDI Import and Order Export jobs in Dsco. Be sure to do the following:
    • Make sure to select DSCO as the Standard for your EDI Import job and Dsco 5010 850 Export  for your EDI Export job when following Gandalf’s instructions.
    • Make sure to select Gandalf’s Retail Emporium as the Source Data for the Order Export Job. This will ensure that you will only export test orders and not live orders.
    • Make sure to select Manually as the option for Run This Job on the final configuration screen of both jobs.

Step 4 – Test your Documents

In order to test the new EDI maps you have built and the new jobs you have created, you are going to run your imports and exports manually. This will ensure that we do not mix up live data you are already transacting with Nordstrom. Here’s how you will do this:

  • Order Exports – Gandalf will help you create test orders on your account. Once the orders are created, you will need to manually select the Run Now option on the new order export job you created. When you do this, the test orders will be sent over your existing production connection (SFTP, or AS2), same as the live Nordstrom orders. The difference will be that these orders will be formatted using the Dsco EDI spec.
  • EDI Imports – Any test import you send to Dsco will need to be uploaded directly through the portal. Don’t send files to Dsco over your live production connection, doing so will cause errors in your existingjob processing. To upload files select the Upload Files option on the new EDI import job you created, locate the test file on your computer, and upload the file. The file will immediately queue for processing.

Now you can proceed through Gandalf onboarding to finish the testing process.

Step 5 – Go Live

Once testing has been completed and you have finished the onboarding, you will need to perform a final cutover so that all data transacting between your system and Dsco uses the new Dsco EDI spec. In order to cut over you will need to do the following in order:

  1. Pause Existing Jobs – Pause the existing EDI import and order export jobs by selecting Deactivate Job (pause icon) in the list of actions for the jobs.
  2. Update New Order Export Job– Edit the new order export job you created:
    • Select Edit Job in the list of Actions for the job.
    • Click Next Step.
    • Select All Retailers as the Source Data.
    • Click Next Step.
    • Select Hourly in the Run this Job dropdown to ensure the job is run every hour.
    • Click Save Job.
    • Select Activate Job (play icon) in the list of Actions for the job.
  3. Update New EDI Import Job– Edit the new EDI import job you created:
    • Select Edit Job in the list of Actions for the job.
    • Click Next Step.
    • Click Next Step.
    • Select Hourly in the Run this Job dropdown to ensure the job is run every hour.
    • Click Save Job.
    • Select Activate Job (play icon) in the list of Actions for the job.

Once you have performed these tasks, all subsequent transactions between your system and Dsco will use the Dsco EDI spec.

Dsco Demo - Webinar Recording

For extra assistance, here is our latest recorded webinar covering these migration steps:

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