SmartPak Documentation – CommerceHub Support

This page contains documents that are unique for suppliers connecting with SmartPak on CommerceHub's Dsco platform. The documents below have been customized for SmartPak suppliers and should be used during both the onboarding process and when receiving live orders.

For questions related to the SmartPak drop-ship program, please reach out to Dan Rollins at DRollins@SmartPak.com.

For onboarding support, please email CommerceHub’s Onboarding team at dscopartnersetup@commercehub.com.

For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at support@dsco.io.

EDI Documentation

If you're going to be exchanging EDI documents with CommerceHub for SmartPak, click here for the Dsco EDI spec.

Packing Slip Guide

Use the document below to create your in-house packing slip and map fields on order files from the Dsco platform to the packing slip.

SmartPak In-House Pack Slip Guide

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Invoicing in the Dsco Platform

See the document below for the required fields provided by SmartPak. To prevent delays receiving payment, please ensure all required fields are provided when submitting invoices.

For more information on invoicing: https://support.dsco.io/hc/en-us/articles/227541707-Dsco-Portal-Adding-Invoices

SmartPak Portal Invoice