This page contains documents that are unique for suppliers connecting with SmartPak on the platform. The documents below have been customized for SmartPak suppliers and should be used during both the onboarding process and when receiving live orders.
For questions related to the SmartPak drop-ship program, please reach out to Dan Rollins at DRollins@SmartPak.com.
For onboarding support, please email Onboarding team at dscopartnersetup@rithum.com.
For production support, check out the supplier documentation or email the Software Support team.
EDI documentation
If you are going to be exchanging EDI documents with Rithum for SmartPak, see EDI for suppliers.
Packing slip guide
Use the document below to create your in-house packing slip and map fields on order files from the platform to the packing slip.
Invoicing in the web application
See the document below for the required fields provided by SmartPak. To prevent delays receiving payment, please ensure all required fields are provided when submitting invoices.
For more information, see Creating an invoice.
Required fields by workflow
SmartPak custom templates
SmartPak - Shipment Upload Template
SmartPak - Order Cancel Upload Template
SmartPak - Invoice Upload Template
SmartPak - Inventory Upload Template
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