This page contains documents that are unique for suppliers connecting with REI on CommerceHub's Dsco platform. The documents below have been customized for REI suppliers and should be used during both the onboarding process and when receiving live orders.
For questions related to the REI drop-ship program, please reach out to your brand's REI merchandising representative. You can also find documentation on the REI drop-ship program at the REI Partner Site.
For onboarding support, please email CommerceHub’s Onboarding team at firstname.lastname@example.org.
For production support, check out CommerceHub’s supplier documentation or email our Technical Support team at email@example.com.
Required Fields by Workflow
REI requires certain fields for inventory, order, and invoice updates. You will need to ensure that you are sending all the required fields for this program. To view the required fields, see the document below.
REI Drop-ship Program Guidelines
REI has provided documentation on drop-ship program guidelines that can be accessed through their REI Partner Site. You will be able to find details on program SLAs, photography requirements, typical timelines, etc. through that site.
Once on the REI Partner Site, follow this trail to locate the drop-ship program guidelines:
Vendor Guides & Transportation > VIF Vendor Information
Onboarding with CommerceHub
Review the document below to get a head start on your onboarding process with CommerceHub.
If you're going to be exchanging EDI documents with CommerceHub for REI, then you will be using the Dsco standard EDI specifications.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: version 4010 and 5010. REI requires that you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
REI requires the following EDI documents for the drop-ship program:
- 846 Inventory Advice
- 850 Purchase Order (5010v)
- 856 Advanced Ship Notice (ASN)
- 870 Order Status (Cancel)
- 810 Invoice
- 997 Acknowledgment
Packing Slip Guide
Use the document below to create your in-house packing slip and map fields on order files from the Dsco platform to the packing slip.
REI uses UPS to fulfill orders. Below are the methods you can expect to receive. You can also see this list and configure your own carrier/service codes within the portal: https://app.dsco.io/account/mapping-settings
Methods: Ground (UPCG), Standard (UPSS), Surepost (UPSP), Surepost Lightweight (USPL), 2nd Day Air (U2DA), Next Day Air (UNDA), Next Day Air Saver (UNAS)