Audience: Retailers and Suppliers
If you have multiple accounts in the platform, you can:
- Easily toggle between accounts.
- Group your accounts under a single company and appoint users that can easily toggle between accounts. No need to memorize lists of email addresses and passwords.
- View and manage all your orders, invoices, inventory, and returns across all of your trading partners in a single view (for suppliers only).
Note: The default time zone in the portal is UTC. You can change the time zone on the General Settings page (Settings > General Settings).
Toggling between multiple accounts
Step 1: Hover over the account name at the bottom of the navigation bar and select a specific account.
Step 2: The platform displays data for the specified account.
Note: If you're a supplier, you may also toggle between all of your accounts. Select All Accounts to see consolidated data across your trading partners.
Grouping multiple accounts
Step 1: Email Rithum Software Support with the following information:
- The Company Name you would like to group the accounts under.
- A list of your Rithum accounts and their associated trading partners.
- The email addresses you would like to have with single login access.
Step 2: Once Software Support has confirmed the configuration, log in to the platform with your specified email address.
Step 3: To toggle between accounts, hover over the account name at the bottom of the navigation bar and select a specific account.
Note: If you're a supplier, you may also toggle between all of your accounts. Select All Accounts to see consolidated data across your trading partners.
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