Audience: Retailers

In the event that a supplier or brand works with inventory items that are custom made when ordered, Rithum allows for those items to be ordered in the moment without requiring that the inventory is added to Rithum first.

The standard flow of data through the platform requires the supplier to add their items to the platform. When a retailer creates the order and Rithum is unable to find a matching item, that order is rejected. However, Rithum also supports the flow of custom made to order SKUs. By enabling this feature per supplier, retailers can circumvent the typical check that a SKU is required to exist in Rithum first before an order can be created. Instead, Rithum will create the custom SKU in the supplier's account once an order is received. 

Please note that a Trading Partner ID or Rithum Supplier ID must be referenced when creating these types of orders. If an ID is not referenced then the order will be rejected.

For example, Ted the Ned Ryerson just purchased a custom made and embroidered hat from his favorite online retailer. The order flows from the retailers system to Rithum, and Rithum provides all the details of the order to the hat selling trading partner for fulfillment. Even if the SKU was not previously found in Rithum, provided that a trading partner ID was included in the order information, Rithum will create the custom SKU automatically in the supplier's account and the order can be placed and fulfilled quickly and efficiently.

This feature is currently available via the following integration methods:

API: