This page contains documents that are unique for suppliers connecting with NRHL on Dsco. The documents below have been customized for NRHL suppliers and should be used during both the onboarding process and when receiving live orders. 

For general support help with Dsco, you can check out the Dsco supplier documentation or email our support team at support@dsco.io. 

What to Expect when Onboarding

Review the document below to get a better understanding of the onboarding process with Dsco:

https://support.dsco.io/hc/en-us/articles/360001198312-What-to-Expect-When-Onboarding-with-Dsco

Drop Ship Operations Manual

The PDF below is the NRHL Drop Ship Operations Manual. Please review this manual prior to starting the onboarding process:

Frequently Asked Questions

I’m already connected to Dsco for Nordstrom. What else do I need to know?

  • You will need to create another account for NRHL

  • NRHL does not use packing slips

  • You can use your Nordstrom EDI maps for a quick win (however, next year Nordstrom/NRHL ask you  to use the Dsco spec)

  • The ISA Sender/Receiver ID for NRHL is ZZ/NRHL

EDI is not required to work with NRHL, but what documents should I prepare if I do use EDI?

  • Inventory/EDI 846

  • PO Doc / EDI 850

  • Shipment Confirmation/ASN/ EDI 856

  • Cancel /EDI 870

  • Invoice / EDI 810

If you're interested in learning about other ways to connect to Dsco, check out this article on our support site: https://support.dsco.io/hc/en-us/articles/236110208-Integrating-with-Dsco

When using EDI you'll also want to review this link on setting up automated jobs in Dsco: https://support.dsco.io/hc/en-us/articles/228474048-Creating-Automated-Export-Jobs 

What Do I need to do once Gandalf testing is complete?

  1. Load updated item inventory to Dsco

  2. Make sure your quantities are accurate

  3. Email and notify dsonboarding@nordstrom.com that testing is completed; the email subject should contain: NRHL _ VENDOR _ TESTING COMPLETE

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