This page contains documents that are unique for suppliers connecting with Neiman Marcus on CommerceHub's Dsco platform. The documents below have been customized for Neiman Marcus suppliers and should be used during both the onboarding process and when receiving live orders.
For questions related to the Neiman Marcus drop-ship program, please reach out to DropShip@NeimanMarcus.com.
For general support with the Dsco platform, you can check out CommerceHub's supplier documentation or email our Technical Support team at support@dsco.io.
Onboarding with CommerceHub
Review the document below to get a head start on your onboarding process with CommerceHub.
Drop-ship Program Guidelines
Review the document below for details on the Neiman Marcus drop-ship program.
Photography Technical Requirements
Review the document below for the requirements on product images and photography.
EDI Documentation
If you're going to be exchanging EDI documents with CommerceHub for Neiman Marcus, click here for the Dsco EDI spec.
Note: In the Dsco EDI specifications, there are two versions for the 850 file: version 4010 and 5010. Neiman Marcus requires that you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
Packing Slip Guide
Use the document below to create your in-house packing slip and map fields on order files from the Dsco platform to the packing slip.
Required Fields by Workflow
The document below lists the required fields for each file type (inventory, order cancel, invoice). The fields in each section are required in order for updates to be accepted in the Dsco platform.
Compliance Standards
The document below outlines the Neiman Marcus compliance standards and violation charges implemented to reinforce the drop-ship program requirements and meet customer service standards. Please reach out to dropship@neimanmarcus.com if you have questions.
FEDX 3rd Brand Partner Setup
Review the document below for information on setting up your 3rd party account with FEDX, our preferred carrier for Drop Shipments. For questions, contact nmdpackaging@neimanmarcus.com.
Home Delivery Information
The document below includes information required on all Home Delivery services. Neiman Marcus Group Logistics assigns a delivery method for all items based on size, weight, packaging, item design, and damage history. Items too large for the FedEx network, but that can easily be unpacked and handled by our customer, are assigned Threshold delivery. For Home Delivery Carrier questions, contact Sheri_Washington@neimanmarcus.com or Kim_Lewis@neimanmarcus.com.
Intertrade
Neiman Marcus Group uses Intertrade to match styles and synchronize product data. For registration with Intertrade, reference the document below for setup and contact information. For questions regarding the registration process, please contact Intertrade's Catalogue experts at:
800.873.7803 Option 3
Orders Beta
Live Webinar for Neiman Marcus - August 10, 2022 - (Recording)
The CommerceHub Technical Support team presented a webinar to show you how to use the Orders Beta page.
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