This page contains documents that are unique for suppliers connecting with Kohl's on the platform. The documents below have been customized for Kohl's suppliers and should be used during both the onboarding process and when receiving live orders. 

For onboarding support, please email the Onboarding team at dscopartnersetup@commercehub.com.

For production support, check out Rithum’s supplier documentation or email our Software Support team at support@dsco.io.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see:

EDI documentation

If you're going to exchange EDI files with the platform, you must use one of the two specifications listed below. The platform also has a standard EDI specification that includes separate 856 and 810 documents. However, when working with Kohl's, only the two specifications listed below are valid.

If you are new to the Kohl's drop-ship program, you will need to use the EDI spec. This is the preferred method. For this spec, Kohl's asks that you ship and invoice on the 810. Please reach out to Software Support at support@dsco.io to have the specification sent to you. 

If you have migrated from Kohl's previous drop ship platform and using the same EDI spec, this spec will have you shipping and invoicing all on the 856. Please reach out to support at support@dsco.io to have the specification sent to you. 

Cancel code mapping

The Cancel Codes that are required by Kohl’s are available by selecting Settings > Mapping Settings > Cancel Code Mapping. The highlighted rows identify the cancel codes that are required by Kohl’s on all supplier-initiated cancel transactions.

Packing slip guide

Packing slips can be downloaded in the platform. If you prefer to create your own packing slips and map fields on the order files from the platform, this document provides instructions for replicating packing slips for Kohl's.

Please note that your packing slip must be approved by the Kohl's Direct Ship team before you can start receiving live orders. 

Kohl's Packing Slip Guide

Kohl's Logo Files

Required Fields

Kohl's and Rithum require certain fields for inventory, cancel, shipment, and invoice updates. The fields in each section are required in order for updates to be accepted in the platform. The document below outlines those fields by workflow.

Kohls - Required Fields by Workflow

Partner SKU

A requirement of working with Kohl's is that each item in the platform must include a partner SKU. A partner SKU (also referred to as a merchant SKU or retailer SKU) is the identifier used by Kohl's when creating orders for a supplier's items. The partner SKU is not the same thing as a vendor SKU. The vendor SKU is the supplier's own unique identifier for the item. The partner_sku field in the platform should be used to include the Kohl's retailer SKU.

The table below shows the difference between a vendor SKU and retailer SKU and how each of those SKUs should be used in the platform.

Field Item Identifier
sku Vendor SKU
partner_sku Retailer SKU

Warehouse Manager

All Kohl's suppliers need to be familiar with the platform Warehouse Manager and be ready to provide inventory by warehouse location to the platform. Go here for more information on the warehouse manager.

Inventory Requirements: 

  1. All suppliers must have at least one warehouse configured in their warehouse manager.
  2. All newly created items must be tied to a warehouse code that matches the exact code configured in their warehouse manager.
  3. Inventory feeds to the platform must include warehouse codes that match a warehouse created on your account. Inventory feeds with unrecognized warehouse codes will cause an inventory update to be rejected.
  4. All items must have both a total quantity and a warehouse quantity assigned to them using the configured warehouse codes. 

XLS templates

If you would like a description of the required fields listed in the Required Fields by Workflow document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Kohl's - Inventory Template

Kohl's - Order Cancel Template

Kohl's - Invoice Template

API connection guide

If you're planning to connect to Kohl's using the platform's API, please reach out to Software Support at support@dsco.io to have the guide sent to you.  

Resources

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