This page contains documents that are unique for suppliers connecting with Kohl's on CommerceHub's Dsco platform. The documents below have been customized for Kohl's suppliers and should be used during both the onboarding process and when receiving live orders.
For general support with Dsco, you can check out the CommerceHub's supplier documentation or email our Technical Support team at firstname.lastname@example.org.
Onboarding with CommerceHub
To learn more about the onboarding process and your next steps, review the Onboarding Guide below.
If you're going to exchange EDI files with Dsco, you must use one of the two specifications listed below. Dsco also has a standard EDI specification that includes separate 856 and 810 documents. However, when working with Kohl's, only the two specifications listed below are valid.
If you are new to the Kohl's drop-ship program, you will need to use the Dsco EDI spec. This is the preferred method. For this spec, Kohl's asks that you ship and invoice on the 810. Please reach out to Technical Support at email@example.com to have the specification sent to you.
If you have migrated from Kohl's previous drop ship platform and using the same EDI spec, this spec will have you shipping and invoicing all on the 856. Please reach out to Dsco support at firstname.lastname@example.org to have the specification sent to you.
Packing Slip Guide
Packing slips can be downloaded in the Dsco platform. If you prefer to create your own packing slips and map fields on the order files from Dsco, this document provides instructions for replicating packing slips for Kohl's.
Please note that your packing slip must be approved by the Kohl's Direct Ship team before you can start receiving live orders.
Kohl's and CommerceHub require certain fields for inventory, cancel, shipment, and invoice updates. The fields in each section are required in order for updates to be accepted in the Dsco platform. The document below outlines those fields by workflow.
A requirement of working with Kohl's is that each item in Dsco must include a partner SKU. A partner SKU (also referred to as a merchant SKU or retailer SKU) is the identifier used by Kohl's when creating orders for a supplier's items. The partner SKU is not the same thing as a vendor SKU. The vendor SKU is the supplier's own unique identifier for the item. The partner_sku field in Dsco should be used to include the Kohl's retailer SKU.
The table below shows the difference between a vendor SKU and retailer SKU and how each of those SKUs should be used in Dsco.
|Dsco Field||Item Identifier|
All Kohl's suppliers need to be familiar with the Dsco Warehouse Manager and be ready to provide inventory by warehouse location to Dsco. Go here for more information on the warehouse manager.
- All suppliers must have at least one warehouse configured in their warehouse manager.
- All newly created items must be tied to a warehouse code that matches the exact code configured in their warehouse manager.
- Inventory feeds to Dsco must include warehouse codes that match a warehouse created on your account. Inventory feeds with unrecognized warehouse codes will cause an inventory update to be rejected.
- All items must have both a total quantity and a warehouse quantity assigned to them using the configured warehouse codes.
If you would like a description of the required fields listed in the Required Fields by Workflow document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
API Connection Guide
If you're planning to connect to Kohl's using the Dsco API, please reach out to Technical Support at email@example.com to have the guide sent to you.
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