Audience: Retailers

Retailer - Rithum drop ship implementation guide

If you’re a retailer exploring Rithum’s solution you may be wondering about the platform, why you should choose us, and what the Rithum implementation process would look like.

This page will provide you with a general explanation of all of the above as well as links to follow for further reading.

What is Rithum?

Rithum builds technology to make it easier to share, see, and make sense of the information around consumer products. Our mission is to help companies use supply chain data to sell more products, more perfectly.

Specifically for drop shipping, we’ve built a platform that streamlines the exchange of inventory, orders, shipment, and invoice data, while offering analytics and management tools to help both retailers and suppliers succeed in their trading partnerships. 

Why you’ll love Rithum :

  • Integration flexibility

  • Lightening fast, easy supplier onboarding 

  • Data analytics and advanced dashboards

  • Scalable SaaS business model

Why your supplier will too:

  • Automated Supplier Onboarding and Testing
  • Easy to Use Portal

  • Able to Connect Using Their Preferred Method

  • World Class Technical Support

What to expect when integrating with Rithum :

Stage one - documentation and gap analysis:

Rithum will send you a series of technical guides and docs on data objects, job workflows, our product roadmap, data reports, and capabilities. We’ll then work with you to understand your challenges and problems, and define solutions that makes sense for the entire platform. You’ll also provide us with an overview of the day-to-day reports you’ll need in your dashboard. For more information on our reporting capabilities apply for a demo.

Stage two (A) - Integrating via staging environment:

In your staging environment account, you will add users, complete your data mappings, configure your packing slips, input SLA requirements, and test your integration with Rithum using supplier test-accounts to import/export inventory, order, shipping, and invoice data. For a more in-depth discussion of this stage, take a look at our Retailer Integration Technical Guide. Once your staging account is fully tested, you are ready to push into production.

Stage two (B) - Production account supplier invitations:

Before going live, you can use your production account to begin inviting your suppliers to onboard with Rithum in-parallel to your own staging environment implementation process. This production account prelaunch functionality is available due to Rithum’s standardized SaaS architecture.

Stage two (C) - Supplier onboarding:

Through your production account portal, you will send an email to your suppliers inviting them to connect with Rithum. Suppliers will set up their accounts and follow the instructions of Rithum’s automated onboarding guide, Gandalf. Gandalf will take them step by step through setting up their preferred connection method as well as validating and testing inventory updates, order processing, and invoicing.

Stage three - Production account goes live:

When you’re ready to push into production you will need to replicate your staging account settings and integrations within your production account to maintain the same functionality. Once your production account is live, you will be able to set up users, invite more suppliers to onboard with Rithum, access your analytics dashboard, and manage trading partner connections.

Stage four - Suppliers go live:

Once a supplier works through all the automated onboarding stages and passes Gandalf’s testing, their Rithum account is ready to go live. Rithum's launch management functionality will then allow you to decide when a supplier's inventory should be included in inventory exports. This gives you control over exactly when to launch a new supplier through Rithum.

Supply partner onboarding times:

Onboarding with Rithum is much faster than legacy solutions. 

We see some suppliers complete the onboarding process in less than 24 hours. And since Rithum is a standardized SaaS platform we can do hundreds of integrations in parallel, meaning that some of your supply partners may even finish their integration to Rithum before you do.

For a rough estimate of the amount of time involved in supplier onboarding with Rithum , see the chart below. 

Note: Use of third party solutions to connect with Rithum can increase onboarding times for each of the following methods by several weeks.

If you have any questions please apply for a demo for a full breakdown of the Rithum implementation process. Our team is here to help make sharing retail data simple, easy, and cost-efficient for your entire ecosystem.

We’re looking forward to working with you!

For more information on the technical details of integrating with Rithum check out our Retailer Technical Integration Guide, as well as the following support pages

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