Audience: Shop Simon trading partners
This page contains documents that are unique for trading partners connecting with Shop Simon on the platform. The documents on this page have been customized for Shop Simon trading partners and should be used during the onboarding process and when receiving live orders.
For questions related to the Shop Simon marketplace program, please reach out to your brand's Shop Simon merchandising representative.
For onboarding support, please email the Onboarding team at dscopartnersetup@rithum.com.
For production support, check out Rithum’s documentation or reach out to our Software Support team.
Onboarding with Rithum
To learn more about the onboarding process and your next steps, see:
Using advanced catalog services to set up your products
As a trading partner, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Shop Simon website. To learn more about advanced catalog services, go to Advanced Catalog Services.
Note: Not all retailer/marketplace trading partners use advanced catalog services, which is different from the basic catalog templates you may use to provide item data to your existing retail/marketplace partners. Advanced catalog templates on the Products page are created by the retailer/marketplace and reflect the retailer’s/marketplace’s unique requirements for each product category. The basic catalog/inventory templates found on the Inventory Upload File page are not specific to a category and does not reflect any retailer rules or requirements. For more information about uploading catalog/inventory templates using the Inventory page, see Creating or Updating Inventory.
Looking for more information on managing your content with advanced catalog services? View and enroll in the Managing Your Content training course in Rithum Learn, which provides interactive, on-demand business and system training.
Required fields by workflow
Shop Simon requires certain fields for orders, inventory, cancel, shipment, return, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.
Shop Simon Required Fields by Workflow
Excel templates for each workflow
If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.
Returns can be submitted via API or through the web portal.
Shop Simon Orders Upload Template
Shop Simon Inventory Upload Template
Shop Simon Order Cancel Upload Template
Shop Simon Shipment Upload Template
EDI documentation
If you are going to exchange EDI documents with Rithum for Shop Simon, you will use the standard EDI specifications.
Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Shop Simon, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.
API documentation
If you are going to exchange transactions via API, you will use the V3 API specifications.
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