Audience: Retailers
Here’s a quick look at the overall process on how to set up Shipping Science:
Step 1: Enable the feature for your account.
Step 2: Set your trigger values.
Step 3: Choose a default shipping method for each carrier.
Step 4: Add a Promise Date if desired.
Step 5: Configure the allowed carriers and methods for each trading partner.
Important: Your Ship Mapping settings should be completed BEFORE proceeding. For more information, see Ship Mapping.
For more information about what Shipping Science is and how to use it for your orders, see About Shipping Science.
Enabling Shipping Science
Step 1: Click the navigation menu and select Settings > Shipping Science.
Step 2: Click the Yes radio button to enable Shipping Science.
Setting the trigger values - required
Step 1: Select one of the following options as your primary trigger value:
- All Orders: All orders coming into Rithum will be processed by Shipping Science. Continue to Step 2.
- Only orders with a specific carrier/method pair: Enter the Carrier and Method that triggers Shipping Science. For example, Carrier = UPS, Method = Generic.
- Only orders with a specific service level code: Enter the Service Level Code that triggers Shipping Science. For example, GCG.
- Ignore the Expected Delivery Date: You can optionally instruct Shipping Science to ignore the expected delivery date on orders identified by the primary trigger.
Step 2: To identify orders that Shipping Science can upgrade when necessary, select one of the following options as your secondary trigger:
- Only orders with a specific carrier/method pair: Enter the Carrier and Method that indicates expedited shipping is allowed. For example, Carrier = UPS, Method = Generic
- Only orders with a specific service level code: Enter the Service Level Code that indicates expedited shipping is allowed. For example, GCG.
Note: Adding a secondary trigger value may lead to increases in shipping costs as upgraded methods may be applied to orders.
Setting default shipping methods — required
Step 1: Select one of the following options:
- Use Ranking: Use the drop-down menus to select a service level for each of the listed carriers when Shipping Science cannot determine a recommendation. Default shipping methods will be based on the enabled carriers in your Ship Preferences.
- If the secondary trigger is enabled, a “Secondary Trigger Defaults” group will appear. Expedited default methods will be based on the methods marked with an “E” in your Ship Preferences.
- Do Nothing: The original ship method will be used for the order.
- Use Supplier Defaults: You can define a default ship method for each supplier in Ship Preferences.
Setting a promise date — optional
Step 1: Choose one of the following options:
- If you want to use a promise date on your orders, click Yes. Continue to Step 2.
- If you do not want to use a promise date on your orders, click No. No promise date will be set. Skip to Step 4.
Step 2: Enter or use the calendar icon to set the promise date.
Step 3: Determine how the promise date is applied:
- All Orders: The promise date will be applied to all orders.
- Only Expedited Allowed Orders: The promise date will only be applied to orders featuring your configured Secondary Trigger.
Step 4: Click Save Changes at the bottom of the page.
Setting up the shipping preferences — required
Shipping Preferences allows you to determine which suppliers are enabled for Shipping Science and rank carriers and service levels. The ship methods are based off of your overall Ship Mapping <<LINK>> options.
Step 1: Click Download. An XLSX file will be downloaded that includes Rithum’s Supplier ID and name for your suppliers, and your custom retailer ID and name for each trading partner.
Step 2: Enter the following details in the spreadsheet:
- Enter a value in the Processing Lead Time (hrs) column for each supplier.
- Enter an X in the Enabled column to enable the supplier.
- Enter a ranking number (1 being the highest ranking) in the carrier columns for each supplier. Use 0 to disable a carrier for your suppliers. Two carriers cannot share the same ranking number.
- Enter an X for the service level you would like to set for each supplier.
- If the secondary trigger is enabled, add an E for any expedited methods that you would like to set for each supplier.
- If you have selected the Use Supplier Defaults option, enter a D to indicate the default ship method. Each supplier must have exactly one default method for the highest ranked carrier. The default will be treated as an enabled method when rate shopping.
Step 3: Save your file.
Step 4: When you're ready to upload the spreadsheet, return to the Shipping Science page and click Upload.
Step 5: Click Choose File, select your file to upload, and then click Upload File.
Step 6: Your shipping preferences are displayed on the page. Review your changes and click Save Changes. If errors are found, you can review them on the Automation History page.
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