- How often order lines are shipped rather than cancelled.
- Calculated as the count of order lines shipped divided by the count of order lines closed (shipped or cancelled) in the reporting period.
- Adjusted to only consider supplier-related cancel reasons (out of stock, not enough stock, discontinued, or backordered).
- If a line is partially shipped (for example, some quantity shipped, remaining quantity cancelled), it is counted as a cancelled line.

- Average unit cost of the orders received in the reporting period.
- Calculated as GWV divided by Units.
- In the context of revenue reporting, calculation excludes open and cancelled orders. Revenue is only recognized if an order is shipped.

- Average unit cost of the orders received in the reporting period.
- Calculated as GWV divided by Units.
- In the context of revenue reporting, calculation excludes open and cancelled orders. Revenue is only recognized if an order is shipped.

- Average unit price (or consumer price) of the orders received in the reporting period.
- Calculated as GMV divided by Units
- In the context of revenue reporting, calculation excludes open and cancelled orders. Revenue is only recognized if an order is shipped.

Count of lines cancelled in the reporting period, grouped by cancel reason.

- Order lines that were cancelled in reporting period.
- If a line is partially shipped (for example, some quantity shipped, remaining quantity cancelled), it is counted as a cancelled line.

- Delivered Early: All shipments for an order line were delivered before their expected delivery date.
- Delivered On Time: All shipments for an order line were delivered on their expected delivery date.
- Delivered Late: At least one shipment for an order line was delivered after the expected delivery date.

- Percentage of order lines delivered on or before their expected delivery date.
- Carrier-reported delivery dates are compared to retailer-specified delivery deadlines.
- If a line has multiple shipments, the first delivered date is considered.

- Count of deliveries associated with order lines that were closed in the reporting period.
- Order lines may have one or many deliveries.

- Frequency of order lines delivered early, on time, or late relative to their due date.
- Carrier-reported delivery dates are compared to retailer-specified deadlines.
- If a line has multiple shipments, the first delivered date is considered.

Orders lines that were fully filled (for example, shipped, not cancelled) in the reporting period.

The first date an order was created for a connection or set of connections.

- How often order lines are shipped rather than cancelled.
- Calculated as the count of order lines shipped divided by the count of order lines closed (shipped or cancelled) in the reporting period.
- Considers all cancel reasons.
- If a line is partially shipped (ie. some quantity shipped, remaining quantity cancelled), it is counted as a cancelled line.

- Gross merchandise value of the orders received in the reporting period.
- Calculated as Unit Price (aka Consumer Price) * Quantity.
- Calculated using the unit price provided on a Purchase Order.
- In the context of revenue reporting, calculation excludes open and cancelled orders. Revenue is only recognized if an order is shipped.

- Gross wholesale value of orders received in the reporting period.
- Calculated using the line item unit cost and quantity specified on a Purchase Order (Unit Cost * Quantity).
- In the context of revenue reporting, calculation excludes open and cancelled orders. Revenue is only recognized if an order is shipped.

Gross wholesale value of order lines received in the reporting period that were cancelled.

- Average In-Stock Rates for all SKUs for a given retailer-supplier connection.
- If a connection has two SKUs, one with an in-stock rate of 50%, another with an in-stock rate of 100%, the connection in-stock rate is 75%.
- In-stock rate is calculated only for SKUs with sales in the last X months, to filter out “noise” from SKUs that are not selling.

- In-Stock Rate (SKU-level) = Time In Stock divided by Total Time.
- When calculated at the “day” level: If an item is in-stock for 15 days, and out of stock for 15 days, the in-stock rate over the 30-day period was 50%.

- Order lines received in the reporting period.
- In most contexts, this includes open, shipped, and cancelled lines.

- Commission collected by the marketplace operator.
- Calculated as Marketplace GMV * Commission Percentage.

- Orders received in the reporting period.
- In most contexts, this includes open, shipped, and cancelled orders.

- A composite metric representing overall performance across various areas.
- Retailers can assign different weights to individual metrics to reflect their relative importance.
- The Overall Score is calculated using the formula: (Metric 1 Performance × Weight of Metric 1) + (Metric 2 Performance × Weight of Metric 2) + ... + (Metric n Performance × Weight of Metric n)

See Scorecards for Suppliers.

Percentage of orders that are fully filled (ie. shipped, not cancelled), shipped on time, and delivered on time.

- How long does it typically take orders with a given ship method to arrive to consumers?
- How long is the typical promise date window for these orders?
- Median time to deliver vs. Median promise date duration (days between order create date and deliver by date)

- Retail model associated with an order or set of orders.
- Supported models include "Marketplace" and "Dropship". Defaults to “Dropship” if unspecified.

Name assigned by Rithum to the retailer account.

SKU assigned to an item by the retailer. Also known as Partner SKU.

Sales Division associated with an order or group of orders.

- Ship By date - Date the retailer expects the supplier to complete the pick, pack, and ship process for an order line.
- Deliver By date - Date the retailer expects all shipments associated with an order line to arrive to the end consumer.

Shipping carrier and method (service level) received by a supplier on a Shipment Confirmation.

Shipping carrier and method (service level) sent to a supplier on a Purchase Order.

Shipping carrier and method (service level) reported in shipment tracking data. Sometimes referred to as the “Actual Carrier” and “Actual Ship Method.”

- How do supplier and carrier performance (together) impact delivery outcomes? For example, are suppliers shipping on time, but orders are delivered late?
- Pivot of delivered early/ on-time/ late (x-axis) and shipped early/ on-time/ late (y-axis), with a count of shipments that fall into each bucket.

- Frequency of order lines shipped early, on time, or late relative to their due date.
- If a line has multiple shipments, the last ship date is considered.

- How often suppliers follow the ship method (carrier and service level) instructions on a purchase order.
- Stated compliance considers the ship method stated by a supplier on their shipment confirmation.
- Actual compliance considers the ship method received from carrier tracking data.

- Count of shipments associated with order lines that were closed in the reporting period.
- Order lines may have one or many shipments.

- Shipped Early: All shipments for an order line were shipped before their ship deadline.
- Shipped On Time: All shipments for an order line were shipped on their ship deadline.
- Shipped Late: At least one shipment for an order line was shipped after the ship deadline.

- Percentage of order lines shipped on or before their ship deadline.
- If a line has multiple shipments, the last ship date is considered.

Unique ID assigned by Rithum to the supplier or the retailer account.

- Supplier revenue after marketplace commissions are collected.
- Calculated as Marketplace GMV minus Marketplace Commission.

Name assigned by Rithum to the supplier account.

SKU assigned to an item by the supplier.

- The number of calendar days it typically takes for an order to arrive to the end customer.
- Calculated as the median of days between order created date and the carrier-reported delivered date.
- If an order line has multiple shipments, the first delivered date is considered.

- The number of calendar days it typically takes to ship an order.
- Calculated as the median of days between the order created date and the supplier-reported ship date.
- If an order line has multiple shipments, the last ship date is considered.

ID assigned to the supplier by the retailer.

Name assigned to the supplier by the retailer.

Universal Product Code (UPC) associated with an item.

- Cost of goods for a single unit (for example, one unit of one order line).
- In most arrangements, this is the amount the retailer pays the supplier for the goods sold.
- Shipping costs and other expenses are not typically included in unit cost.

Amount paid by the end consumer to a retailer for a single unit (for example, one unit of one order line).

- Units (order line quantity) received in the reporting period.
- In most contexts, this includes open, shipped, and cancelled units.

 - Unique products (SKUs) that received at least one order in the reporting period.
- This includes open, shipped, and cancelled orders.