Audience: Retailer and Suppliers

Workflow notifications pertain to the order workflow, such as when new orders arrive, an order has been cancelled or requested to be cancelled, an order has been returned, or you’ve missed a service level agreement (SLA) with your retailer trading partners. The available email notifications may vary based on your configuration.

To sign up for notifications that can help you stay on top of system changes, errors and warnings related to orders and inventory, or your performance, see Configuring notification preferences.

Step 1: Click the navigation menu and select Settings > General Settings. Your account details are displayed.

Step 2: Click the General tab and locate the Email Notifications section.

Step 3: Click Edit next to the email notifications you’d like to receive, and then:

  • To add an email address, enter an email address in the field.
  • To add additional email addresses, click Add Email and then enter an email address in the field.
  • To remove an email address, click the X next to the email address.
  • To update the email address, click within the field and adjust as needed.

Step 4: When completed, click Save Changes.

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