Audience: Suppliers

Performance notifications can help you manage order and inventory exceptions.

  • You can opt to receive a summary of all open exceptions, aggregated by partner, on a schedule that you specify.
  • By default, all suppliers automatically receive email notifications of exceptions M-F between 8:00 am and 1:00 pm.

For other types of notifications that can help you stay on top of system failures or errors and warnings related to orders and inventory, refer to Configuring notification preferences.

To set your subscription preferences:

Step 1: Click the navigation menu in the top left corner and select Settings > Notifications. The Notifications page is displayed. 

Step 2: Click the Performance tab at the top of the page.

Supplier_Configure Performance Notifications.png

Step 3: From here, you can:

  • Click Subscribe for the desired notification.
    • If you would like to change the timezone of the notification schedule, go to your Account Settings and update the display Time Zone in your General Settings.
    • Select the days of the week and time you would like to receive the notification.
    • For inventory exception alerts, you can also opt to receive an email at the time you violate a retailer’s SLA.
  • To unsubscribe, click Unsubscribe for the desired notification.

 

 

 

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