Audience: Retailers and Suppliers

System notifications pertain to system changes or issues, including file failures and data issues. These notification settings can be set per user and can be unique for each user in your account. Any changes you make will be effective immediately. 

For other types of notifications that can help you stay on top your performance or errors and warnings related to orders and inventory, refer to Configuring notification preferences.

Step 1: Click the navigation menu in the top left corner and select Settings > Notifications.

Step 2: The Notifications page is displayed.

  • If you're a retailer, continue to Step 3.
  • If you're a supplier, click System tab, then continue to Step 3.

Step 3: Use the drop-down menus to select the frequency of the notification for errors, warnings, and information for each pipeline exception type you'd like to configure. 

Step 4: At the bottom of the page, select when you'd like to receive the email notifications. This applies to frequencies of either daily or weekly.

Step 5: Click Save Preferences at the top of the page to save your settings. 

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