Audience: Suppliers

If you’re participating in a retailer’s Private Marketplace program, you may cancel any active promotions at any time.

Note: Not every retail trading partner participates in Private Marketplace, which is different from the drop-ship program.


Step 1: Click the navigation menu and select Workflows > Promotions.

Step 2: On the Promotions page, a list of your promotions is displayed. Click the desired promotion to cancel.

Tip: Use the Status column to see which promotions are active, in draft, expired, cancelled, or awaiting review.

Step 3: On the Promotion details page, click Cancel at the top of the page. Be aware that you will not receive a confirmation to cancel the promotion.

Step 4: On the Promotions page, the status of the promotion is updated to Cancelled.


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