Audience: Suppliers and retailers using Orders Beta for returns

Step 1: Click the navigation menu and select Workflows > Orders BETA.

Step 2: On the Orders Beta List View, click the order number you want to return.

Step 3: From the Order Details page, click Return.

Step 4: On the Create Return page, enter the details for the items you want to return:

  1. If desired, change the Return Date. The date is automatically filled with the current date.
  2. Enter a Return Number. The number cannot be an existing return number.
  3. Select a Qty and a Reason.
  4. Enter a Restocking Charge, if applicable.

Step 5: When complete, click Create.

The Order Details page is updated with a Return created notification in the bottom right corner.

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