Audience: Suppliers
Suppliers can resend orders from the platform for any number of scenarios, the most common of which is when a supplier is not receiving any orders from the platform. Please note that orders can only be resent if they are in a Created or Shipment Pending status. Orders that are Shipped or Cancelled cannot be resent.
Have you checked out Orders Beta? You can view and take action on all orders from a single page! See Orders Beta List View for more information.
Step 1: Click the navigation menu and select Workflows > Orders > All Orders.
Step 2: Search for the orders by entering the purchase order numbers in the Search bar and clicking Search.
Step 3: The All Orders page displays the search results. Select the desired orders by selecting the checkboxes.
Step 4: Click the Bulk Actions button and select Created.
Your orders have been resent to your account.
Tip: If using automation, go to the Automation page and click the Run Now icon to the right of the order export job.
Comments
With PO which is already invoiced it will not work. As well as with an archived orders - no changes/resending of POs can be made.
Is it possible to retrigger the order status over API?
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