Instead of reading this documentation article, if you'd prefer to see a walkthrough of this feature directly in the Dsco portal then click this link: Resending Orders

These instructions can be used for any number of scenarios, the most common of which is when a supplier needs to resend orders to its system. Please note that orders can only be resent if they are in a "created" or "shipment pending" status. Orders that are "shipped" or "cancelled" cannot be resent.

Simply follow these steps to resend orders from Dsco:

Step 1: Click the Navigation icon and select WORKFLOWS. Next, click ORDERS and select ALL ORDERS.

Step 2: Search for the order(s) using the search box on the upper lefthand side of the screen.

Step 3: After finding the order, select it using the checkbox to the left of the PO number.

Step 4: From the Bulk Actions drop down, select Created.

Step 5: If using automation, go to the AUTOMATION page and select the Run Now action to the right of the order export job.

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  • With PO which is already invoiced it will not work. As well as with an archived orders - no changes/resending of POs can be made.

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  • Is it possible to retrigger the order status over API?

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