Audience: Claire’s suppliers

This page contains documents that are unique for suppliers connecting with Claire’s on the platform. The documents on this page have been customized for Claire’s suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Claire’s drop-ship program, please reach out to your brand's Claire’s merchandising representative.

For onboarding support, please email the Onboarding team at dscopartnersetup@rithum.com.

For production support, check out the supplier documentation or reach out to our Software Support team.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see: 

• Joining the network
• About our solutions

Using advanced catalog services to set up your products

As a supplier, you are required to use advanced catalog services to add all rich item data, including images, for any items you wish to sell on the Claire's website. To learn more about advanced catalog services, go to Advanced Catalog Services for Suppliers.

Note: Not all retailer trading partners use advanced catalog services, which is different from the basic catalog templates you use to provide item data to your retail partner. Advanced catalog templates on the Products page are created by the retailer and reflect the retailer’s unique requirements for each product category. The basic catalog/inventory templates found on the Inventory Upload File page are not specific to a category and does not reflect any retailer rules or requirements. For more information about uploading catalog/inventory templates using the Inventory page, see Creating or Updating Inventory.

Looking for more information on managing your content with advanced catalog services? View and enroll in the Managing Your Content training course, which provides interactive, on-demand business and system training.

Required fields by workflow

Claire’s requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Claire's - Required fields by workflow

Excel templates for each workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Returns can be submitted via API or through the web application.

Claire's - Inventory Upload Template

Claire's - Order Cancel Upload Template

Claire's - Shipment Upload Template

Claire's - Invoice Upload Template

EDI documentation

If you are going to exchange EDI documents with Rithum for Claire’s, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Claire’s, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

API documentation

If you are going to exchange transactions via API, you will use the V3 API specifications. 

Packing slips

You are required to download packing slips and include them in your shipments. Packing slips can be downloaded from the web application.

If you prefer to create your own packing slips, this document provides instructions for replicating packing slips for Clarie's. Once you have created your packing slips, please submit samples to Claire's for approval.

Claire's - Packing Slip Guide
Claire's Logo
Icing's Logo
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Thanks_claires_packslip.jpg
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Resources