Audience: Retailers

As a retailer, you may find it easiest to create new orders using the web application rather than importing orders through an automated job or through other automated methods. You can create an order either directly in the web application or via a spreadsheet upload.

Creating an order using the web application

Step 1: Click the navigation menu and select Orders.

Step 2: Click Create new order.

Step 3: Enter all of the information requested, especially the required fields outlined in red, on the order creation page. 

Note: The available shipping methods are not shown until you have added at least one SKU to the order. 

Once you have created the order, the order will appear in the New Orders page and your supplier will then have access to the order.

Creating an order using a spreadsheet

Step 1: Click the navigation menu and select Orders > All Orders.

Step 2: Click Upload Orders.

Step 3: Locate the spreadsheet on your computer and then click ORDER.

You can also download a spreadsheet template from the same Upload Orders page. In addition, you can download the file from the Rithum Data Schema article.

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