Audience: Suppliers

If you’re looking to add shipment information to a few orders at a time, the Dsco portal provides the fastest options. You can:

Shipping an order moves the order to the Shipped status.

Note: Some retailers allow their suppliers to add open line items to partially shipped orders (merging or combining shipments). If your retailer has enabled this functionality, follow the instructions below to add shipment information to an order and add a package using the same tracking number.

For suppliers using automated integrations, you may send a new shipment file or API call for the open line item using the same tracking number.

 

Adding shipment information to a single order

Want to see a walkthrough of how to add shipment information to an order? Click through the steps directly in the Dsco portal using the Guide Me tool: Ship an Order

Step 1: Click the navigation menu and select Workflows > Orders > Shipment Pending.

Step 2: On the Shipment Pending page, find the order you wish to update and select the PO number to view the order details.

Tip: You may also go to Workflows > Orders > All Ordersand search for a specific PO number using the search box at the top of theAll Orderspage.

Step 3: On the Order Detail page, click Add Tracking at the top of the page.

Step 4: In the Add Tracking section, enter shipment details including Quantity, Tracking Number, Ship Date, and Shipping Method.

Looking to add open line items to an existing shipment? Click Add Another Package and enter the shipments details for the package, including Quantity, Ship Date, and Shipping Method. For Tracking Number, enter the same tracking number as the previous package.

Step 5: When complete, click Save Shipment.

Was this article helpful?
1 out of 2 found this helpful

Comments

0 comments

Please sign in to leave a comment.