Accessing your Account Settings

Follow the steps below to access your Dsco account settings:

Select the Navigation icon in the top-left corner of the screen and select Settings. A sub-navigation menu opens that allows you access the following settings:

General Settings: Select this to change your account login information, contact information, return address, order notification settings, and time zones. 

Automatic InvoicingAutomatic Invoicing will automatically generate an invoice the moment an order is updated as shipped, either through a batch process, API call, or manually in the Dsco portal.

Company Profile: Select this to update your company profile, change your logo or website URL, and your company contact information.

Mapping Settings: Use this page to set the shipping carrier and method options you support when shipping.

Notification Settings: Use this page to adjust settings and contact email addresses related to notifications regarding system status, features, and announcements.

Notification Preferences: Use this page to adjust notification frequencies for error, warning, and information messages.

Pricing Tiers: Name the pricing tiers you've imported through a product/catalog import file.

Users: Manage existing users or add new users to your account

Warehouse ManagerUse this page to create new warehouses or update existing warehouses with new addresses. 

Changing your Account Settings

If you need to update your account information, select the GENERAL link within the sub-navigation bar.

This page allows you to edit simple things, such as, your username and password. It also includes your order notification settings, and your return policy information. We encourage you to read more about these settings to ensure your account settings are set up properly and aligned with what your trading partner is expecting.

General Account Settings

Order Notification Email(s): Add an email address here if you wish to be notified when new orders are imported, or a request for existing orders to be cancelled, is issues by your trading partner.

SLA Notification Email(s): Add an email address here if you wish to be notified when you have missed SLAs related to your drop shipping performance.

Return Address: This is the address to which all orders should be returned. 

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  • I need the account number

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