CommerceHub's Dsco platform provides users with several options for integrating standard business processes.
Manual - One-at-a-time
First, the platform allows you to manually handle your various tasks through the use of your favorite browser. Simply log in to the portal using your email address and password, then easily create new SKUs, update existing SKUs, retrieve your new orders, cancel orders, and provide shipment information for orders you have fulfilled. The platform is perfect for those who have only a few SKUs or who process only a few orders at a time.
Manual - Batch Upload/Download
The platform is also perfect for those who do not have full automation capabilities but wish to work with multiple batches of information at a time. Upload and Download buttons are available on every page that allow you to upload a SKU or shipment updates through the use of XLS, CSV, or TAB delimited files.
The Download button also allows you to download your inventory and new orders in XLS, CSV, or TAB delimited files.
If you need to make numerous updates to your inventory data, download your inventory data to an XLS file. Once you have downloaded the file, you can then edit and update it with your current inventory information. After the necessary changes have been made, you can re-upload it through the portal to update your inventory within the platform.
Manual - Batch Upload/Download with the Data Mapper
The platform is a great option for suppliers who already provide their retailers with CSV, TAB, PIPE, or XLS delimited files. The Data Mapper tool walks you through the process of mapping your data to the platform specifications, so that you don’t have to build a custom file on your end. Once the mapping has been completed, you can upload or download your file through the platform and we will accept or provide a file in your format.
For convenience in exchanging files, the platform provides every account with their own SFTP account, which can be used with the data mapper tool and the flat-file exchange system.
Automated Flat-File Exchange
The platform supports flat-file exchange using a variety of flat-file formats including CSV, TAB, PIPE, and even XLS. Our automated system also supports exchange of files in your own format by way of our Data Mapper. Using the platform, you can set up your mapping and schedule a job that runs at the appropriate times you specify.
If you don’t have your own formats to work with, you can always use data specification. Simply refer to the Data Schema guide to build a file that matches our specifications and set up an automated job within the platform to schedule the processing of the files at the appropriate times.
You can also manually run any automated job, at any time, using the Upload File option.
For convenience in exchanging files, the platform provides every account with their own SFTP account which can be used with the data mapper tool and the flat-file exchange system.
The platform API allows suppliers to create new SKUs, update existing SKUs with updated information, get new orders, and provide shipment details for completed orders. This option is reserved for suppliers that have their own programming staff who are experienced with REST APIs. This is a very advanced and technical option, as your programmers will need to create custom scripts that interact with the platform in a programmatic way.
Go here for more information on API.
The platform supports the exchange of EDI documents over SFTP and AS2 for the following document types:
850 Purchase Order
855 Purchase Order Acknowledgement
856 Ship Notice
870 Purchase Order Status (Cancellation)
The platform provides every account with their own SFTP account which can be used to exchange EDI documents.
The platform also supports AS2 file exchange. If you require AS2, please contact CommerceHub Technical Support at firstname.lastname@example.org.
Go here for more information on using EDI.