Audience: Retailers

The automatic inventory hold feature allows the platform to detect oversell events and then automatically place an item on hold for a designated amount of time. An oversell event is when a supplier cancels a line item of an order with an “out of stock” reason, but the item has a positive quantity when the order was created.

Here are some guidelines for using automatic inventory hold:

• The retailer is responsible for enabling or disabling the feature.
• When enabled, the inventory hold is applied to your entire supplier network. However, you may disable inventory hold for individual suppliers as needed.
• You may remove the inventory hold on a select item before the designated time ends. See Manually ending an inventory hold.
• When an item is placed on hold, your suppliers will receive an email notification with details about the hold.
• This feature is different from manually placing inventory on hold, which is placing a hold on individual items as needed. See Manually starting an inventory hold.

Important: We highly recommend that you notify your suppliers that this feature has been enabled and that their inventory items may be put on hold when an oversell event is detected.

Enabling automatic inventory hold

Step 1: Click the navigation menu and select Settings > Admin Settings. The Settings page is displayed.

Step 2: Click the Inventory tab at the top and then click Auto Inventory Hold in the left pane.

Step 3: To enable automatic inventory hold, click Yes below Do you want Dsco to turn on Auto Inventory Hold? and select the number of hours to hold inventory items.

Step 4: To confirm the feature is enabled for all of your suppliers, click the navigation menu and select Partners > Trading Partners. The Trading Partners page is displayed.

Step 5: Click the three-dot options menu and select the Auto Inventory Hold Enabled column.

Note: The Auto Inventory Hold Enabled column option does not appear in the list of available column names until the feature is enabled.

Step 6: The Trading Partners page is updated with the column and displays Yes if the feature is enabled and No if the feature is disabled for your list of suppliers.

Tip: Looking to disable automatic inventory hold for select suppliers? Go to Managing supplier trading partners for more information.

Disabling automatic inventory hold

Step 1: Click the navigation menu and select Settings > Admin Settings. The Settings page is displayed.

Step 2: Click the Inventory tab at the top and then click Auto Inventory Hold from the left pane.

Step 3: To disable automatic inventory hold, click No below Do you want Dsco to turn on Auto Inventory Hold?.

Step 4: To confirm the feature is disabled for all of your suppliers, click the navigation menu and select Partners > Trading Partners. The Trading Partners page is displayed.

Step 5: Click the three-dot options menu and find the Auto Inventory Hold Enabled column. If the column option does not appear, automatic inventory hold is not enabled.