Audience: Retailers and Suppliers

Step 1: Click the Inbox icon at the top of any page.
Note: A red dot appears on the icon when you have new messages. 

Step 2: On the Inbox page, a list of all your conversations is displayed.

From here, you can:

• View all open message conversations. This is displayed by default.

• View all task conversations with an upcoming due date by clicking Due.

• View messages that have been resolved by clicking Resolved.

• Filter your list of messages by Topic, Sender, Response Due, or Trading Partner. Click the filter button and select any of the options.

  

• Search for a specific message by entering any key words or search terms in the Search box and pressing Enter.

• View the history of a specific message, such as when the message was created and the user who created the message. Click a specific message, click the three-dot options menu in the top right, and then select History.

• Start a new conversation.

• Respond to a conversation.