Audience: Conn’s suppliers

This page contains documents that are unique for suppliers connecting with Conn’s on the platform. The documents on this page have been customized for Conn’s suppliers and should be used during the onboarding process and when receiving live orders.

For questions related to the Conn’s drop-ship program, please reach out to your brand's Conn’s merchandising representative.

For onboarding support, please email the Onboarding team at

For production support, check out Rithum’s supplier documentation or email the Software Support team.

Onboarding with Rithum

To learn more about the onboarding process and your next steps, see the Supplier Setup Guide.

Required Fields by Workflow

Conn’s requires certain fields for inventory, cancel, shipment, and invoice updates. You will need to ensure that you are sending all the required fields for this program. The document below outlines those required fields by workflow.

Conn’s – Required fields by workflow

Excel Templates for Each Workflow

If you would like a description of the required fields listed in the document above, or if you plan on using Excel files for your feeds, the templates below are available for you to use.

Returns can be submitted via API or through the portal.

Conn's - Inventory Upload

Conn's - Order Cancel Upload

Conn's - Shipment Upload

Conn's - Invoice Upload

EDI Documentation

If you are going to exchange EDI documents with Rithum for Conn’s, you will use the standard EDI specifications.

Note: In the EDI specifications, there are two versions for the 850 file: 4010 and 5010. For Conn’s, we recommend you use the 5010 version for 850 files. All other files (846, 856, 870, 810) will use the 4010 version.

API Documentation

If you are going to exchange transactions via API, you will use the V3 API specifications


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