Audience: Suppliers

Note: As this is an Early Adopter release, your experience may vary based on your configuration.

Rithum enables suppliers to take control of their trading partner integrations through a self-service, interactive onboarding experience referred to as the Setup Guide. During this step-by-step guided process, you’ll choose your connection method for each data message sent and received through the platform. Once you’ve chosen your connection method, you’ll run tests against your inventory, order, shipment, and invoice data as needed.

Note: If your trading partner uses Rithum’s advanced catalog services feature, you will need to begin building your products using the platform. Review the advanced catalog services for suppliers article for step-by-step instructions or start your training in CommerceHub University.

Accessing the Setup Guide

To access the Setup Guide, you must be logged into your Rithum account. Once you’ve logged in, if it’s your first connection, you’ll first be redirected to agree to Rithum’s Terms of Service.

Once you complete the contract terms, you’ll be directed to the Setup Guide.


Completing the Setup Guide

To complete onboarding for your new trading partner, you must meet both the system and your trading partner’s requirements in each of the following steps within the Setup Guide. Your steps may vary based on your trading partner’s requirements.

Section 1:  Get to Know Rithum

Learn what you can do in Rithum by walking through common scenarios for inventory and order fulfillment.

Section 2: Finish your Company Setup

Complete company details for your new retail trading partner relationship. Details include adding users, setting up contacts, and adding warehouse locations.

Section 3: Join the Network

Complete tasks to join the Rithum network and review best practices/guidelines to maximize your performance on the network.

Section 4: New Sales Channels

Formally accept your invitation to connect to your trading partner. You’ll perform all of the core setup and testing tasks against your trading partner’s business rules and validations by going through a series of steps and scenarios:

Note: At any time, you can resume your progress within the Setup Guide by clicking the yellow bar. Once you have completed all of the Setup Guide steps and your trading partner has moved your account into production, the yellow bar will no longer be displayed.

  • How to Get Started
  • Configure Initial Settings
  • Pricing Agreement
  • Supply Warehouses
  • Loading items and Inventory
  • Update Inventory
  • Submit Catalog
  • Creating Test Orders
  • Acknowledging Orders
  • Shipping an Order
  • Cancelling an Order
  • Submit Multi-Line Order
  • Invoicing Orders
  • Handling Returns
  • Next Steps

Section 5: Complete Certification

Complete all remaining tasks to become Network Certified.

Next Steps

Once your account has been moved into production by your trading partner, be sure to:

1. Sign up for notifications.
2. Ensure your inventory is up to date.
3. Be ready to fulfill your first order.


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