You can view issues, errors, and file processing status related to your catalog data via the Notification Center. The Notification Center is designed to:
- Capture and persist important information about the outcome of a user's actions.
- Provide a single location for all your catalog-level notifications.
Here’s some additional guidelines about your catalog notifications:
- Unread notifications will remain indefinitely.
- Read notifications will remain for 14 days.
Step 1: Click the bell icon at the top of the page to access the Notification Center. A green dot appears on the bell when you have new notifications.
Step 2: You may see the following notification types.
|Notification Type||What does it mean?||Next steps|
|ITEMS UPLOADED||Your catalog items uploaded successfully.|
|FAILED VALIDATION||Your products did not meet CommerceHub’s minimum system requirements.||Click the notification to download the validation error report. See Viewing your catalog exceptions for more information.|
Your products did not meet your retailer’s advanced catalog services requirements. You’ll receive a digest of your exceptions (not a rolling tally of exceptions) at the following times:
Click the notification to go to the Catalog Exceptions page and view your products in the Active tab. See Viewing your catalog exceptions for more information.
|UNCATEGORIZED ITEMS||Your products are no longer associated with a category in the retailer’s active catalog.||Click the notification to go to the Catalog Exceptions page and view your products in the Inactive tab. See Moving unassociated items to active categories for more information.|
||A retailer has made a new catalog available OR revised an existing catalog.||Click the notification to go to the Catalog Exceptions page and view your products in the Active tab. See for more information.|
Step 3: Click anywhere off the Notification Center to close the Notifications drop-down.