Audience: Suppliers

When you’re fulfilling an order with multiple line items, you may need to ship the line items in multiple packages with multiple tracking numbers.

Step 1: Click the navigation menu and select Workflows > Orders > Shipment Pending.

Step 2: On the Shipment Pending page, find the order you wish to update and click the PO number to view the order details.

Tip: You may also go to Workflows > Orders > All Ordersand enter the specific PO number in the Search box at the top of the All Orders page.

Step 3: On the Order Detail page, click Add Tracking at the top of the page.

Step 4: In the Add Tracking section, enter shipment details, including Quantity, Tracking Number, Ship Date, and Shipping Method for the first package.

• Be sure to select the correct quantity for this package.
• To exclude line items from the package, set the Quantity to 0 (zero) for that line.

Step 5: To add a package to the shipment, click Add Another Package and enter the shipments details for the package, including Quantity, Tracking Number, Ship Date, and Shipping Method.

• Be sure to select the correct quantity for this package.
• To exclude line items from the package, set the Quantity to 0 (zero) for that line.

Repeat this step, as needed.

Step 6: When complete, click Save Shipment.